We were given the following details:
The L2 PVLAN has been created:
PVLAN- 123
Name: pvlan-XXX-L2
Primary IP: x.x.x.131/27
Subnet: 255.255.255.224
Gateway: x.x.x.129
However, when we plug in the router's WAN port to the PVLAN port in the office (and configure a static IP as above), we can't ping any IP addresses from the Administration -> Diagnostic -> "Ping or Trace on IP Address" page.
PING 8.8.8.8 (8.8.8.8): 56 data bytes
ping: sendto: Network is unreachable
This is weird, because a laptop plugged into the same port and configured in the same way can ping, e.g. 8.8.8.8...
We figured we needed to set the 'WAN VLAN Tag' to 123 (literally the number we got, not a placeholder) on the Advanced Settings tab of the WAN -> WAN Settings page, but to no avail (still can't ping).
Could they have given us the wrong vlan-id? Should we even need to set this? How come a laptop worked?
Sorry for all the basic questions, very new to all this!
Many thanks,
Dan.
