Cannot connect to ANIServer 7.0 - Unknown Error

[fortalbit]

Hello!

The topology stopped working. Shows that it can not connect to ANIServer for unknown reason.

In the shell is visible that the services and ANIServer ANIDbEngine are down.

But I can not start because automatically return down.

Process               State                                     Pid
  *******               *****                                     ***
  ESS                   Program started - No mgt msgs received    4649
  EssMonitor            Running normally                          4661
  EventFramework        Program started - No mgt msgs received    4701
  SyslogCollector       Running normally                          4702
  RMEDbEngine           Program started - No mgt msgs received    4703
  DfmBroker             Running normally                          4803
  DfmServer             Running normally                          4883
  DfmServer1            Running normally                          4884
  FHDbEngine            Program started - No mgt msgs received    4885
  EPMDbEngine           Program started - No mgt msgs received    5091
  EPMServer             Running normally                          5172
  AdapterServer         Program started - No mgt msgs received    5310
  AdapterServer1        Program started - No mgt msgs received    5311
  FHServer              Running normally                          5313
  INVDbEngine           Program started - No mgt msgs received    5315
  PMServer              Running normally                          5396
  IpmDbEngine           Program started - No mgt msgs received    5553
  UPMDbEngine           Program started - No mgt msgs received    5626
  UPMDbMonitor          Running normally                          5683
  ANIDbEngine           Administrator has shut down this server   0
  MACUHIC               Running normally                          8371
  UTLITE                Administrator has shut down this server   0
  CmfDbEngine           Program started - No mgt msgs received    5785
  CmfDbMonitor          Running normally                          5818
  DFMLogServer          Program started - No mgt msgs received    5820
  DFMCTMStartup         Administrator has shut down this server   0
  FHPurgeTask           Transient terminated                      0
  DFMMultiProcLogger    Program started - No mgt msgs received    5822
  CSDiscovery           Transient terminated                      0
  DCRDevicePoll         Transient terminated                      0
  CSRegistryServer      Running normally                          5823
  Tomcat                Program started - No mgt msgs received    5828
  TomcatMonitor         Running normally                          5902
  Apache                Running normally                          6475
  DCRServer             Running normally                          6487
  CMFOGSServer          Program started - No mgt msgs received    6564
  TISServer             Program started - No mgt msgs received    6565
  DFMOGSServer          Program started - No mgt msgs received    6634
  NOSServer             Running normally                          6704
  PTMServer             Running normally                          6706
  InventoryCollector    Running normally                          6707
  Interactor            Program started - No mgt msgs received    6826
  InventoryCollector1   Program started - No mgt msgs received    6827
  Interactor1           Program started - No mgt msgs received    6933
  UPMProcess            Running normally                          6934
  WlseUHIC              Running normally                          8374
  UTManager             Running normally                          8376
  VNMServer             Program started - No mgt msgs received    8377
  EssentialsDM          Running normally                          6935
  ICServer              Running normally                          7188
  EnergyWise            Running normally                          7400
  ConfigMgmtServer      Running normally                          7401
  PMCOGSServer          Program started - No mgt msgs received    7402
  ConfigUtilityService  Running normally                          7403
  CAAMServer            Running normally                          7417
  IPMOGSServer          Program started - No mgt msgs received    7431
  TopoServer            Program started - No mgt msgs received    7433
  LicenseServer         Program started - No mgt msgs received    7435
  FDRewinder            Never started                             0
  NameServer            Program started - No mgt msgs received    7436
  NameServiceMonitor    Program started - No mgt msgs received    7573
  EDS                   Running normally                          7623
  ANIServer             Administrator has shut down this server   0
  UTMajorAcquisition    Never started                             0
  EDS-GCF               Running normally                          8068
  jrm                   Running normally                          8069
  DataPurge             Administrator has shut down this server   0
  IPMProcess            Program started - No mgt msgs received    8199
  CTMJrmServer          Running normally                          8200
  SyslogAnalyzer        Running normally                          8303
  ChangeAudit           Program started - No mgt msgs received    8304
  1060                  Never started                             0
  1348                  Never started                             0
  diskWatcher           Running normally                          8305

Does anyone know the solution to this problem?

Thanks in advance!

[Vinod Arya]

Most of the it has been noticed that the ANIServer may fail if aniserver.properties is corrupted. The simplest way to check is to compare size of aniserver.properties against aniserver.properties.orig, if aniserver.properties has a smaller size you should repair it. It should contains more information thatn in ANIServer.properties.orig. To confirm you can share both the files # NMSROOT/campus/etc/cwsi/.

Instructions how to restore the properties file:

1) Stop the daemon manager : win: net stop crmdmgtd | sol: /etc/init.d/dmgtd stop

2) Copy ANIServer.properties.orig ANIServer.properties

3) Edit the ANIServer.properties

DEVICESROOT=.

into

DEVICESROOT=NMSROOT\\campus\\lib\\classpath

(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX for windows and /opt/CSCOpx/ for solaris. Note the use of two backslashes in the DEVICEROOT properties. )

4) Start the daemon manager : win: net start crmdmgtd | sol: /etc/init.d/dmgtd start

Now the ANIServer process should be in "Running with busy flag" State.

-Thanks

[fortalbit]

The ANIServer.properties is normal.

Accomplished the following solution:

https://supportforums.cisco.com/thread/2083513

This works!

thanks.