Cisco 3945 shows up as "Unsupported Device" in Cisco Network Assistant

[heron98105]

Trying to use Cisco Network Assistant to map out my network.

My Gateway to my tunnels to my other sites is this 3945 that shows up as unsupported.

I have a community started and the 3945 is connected directly to my 4510E

When I do show cdp neigh on the 4510E it shows the 3945 connected to its Ten 5/2 port

On the 3945 it shows the 4510E connected to its Gig 0/2

Would like to get this added and then continue to build the mapping out.

Thank you in advance for your help.

[Charles Hill · Accepted solution]

Hello heron98105,

Cisco network assistant 5.8 supports the following 3900 routers.  If your CNA is not 5.8, look up release notes for your version and supported devices to confirm compatibility.

Cisco 3900 branch routers: 3925/K9, 3945/K9, 3925-SEC/K9, 3925-V/K9, 3925-VSEC-SRE/K9, 3925-VSEC/K9, 3925-CME-SRST/K9, 3945-V/K9, 3945-SEC/K9, 3945-VSEC-SRE/K9, 3945-VSEC/K9, 3945-CME-SRST/K9, 3945E-VSEC-SRE/K9, 3925E-VSEC-SRE/K9, 3945E-VSEC/K9, 3925E-VSEC/K9, 3945E-CME-SRST/K9, 3945E-V/K9, 3925E-V/K9, 3925-VSEC-CUBE/K9, 3925E-VSEC-CUBEK9, 3945-VSEC-CUBE/K9, 3945E-VSEC-CUBEK9, 3945E-SEC/K9, 3925E-SEC/K9, 3945E/K9, and 3925E/K9

http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/network-assistant/datasheet-c78-730210.html

Do you see your 3900 listed?

[heron98105]

I do-