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Cisco 9200 BootLoop

SolfelixAbugan
Level 1
Level 1

Hi,

 

I have trouble regarding one of my switch. its previously connected in a stack then after main circuit shorted the switch doesn't boot.  i also tried to boot via flashdrive but it just returned to this error:

 

Saving a flatten core. Use a following command to unpack
gunzip -c <name>.core.flat.gz | makedumpfile -R <unpacked_core>
Copying data : [ 4.7 %] \ eta: 2m51s
gzip: stdout: No space left on device
Kdump failed to finish the core dump, please check if out of space
dmesg filename: /misc/scratch/user/core/kernel.rp_RP-CAT9K_LITE_0_20201123090330.txt
Filesystem Size Used Available Use% Mounted on
/dev/mmcblk0p3 1.8G 1.8G 0 100% /misc/scratch
-rw-r--r-- 1 0 0 33107968 Nov 23 09:03 /misc/scratch/user/core/kernel.rp_RP-CAT9K_LITE_0.core.TEMP_IN_PROGRESS
Deleting the incomplete core file
reboot: Restarting system
 

 

 

- - - - - - - - - - - - - - 

 

System will automatically reboot within 4 minutes.
Mon Nov 23 09:03:30 2020 0.000000 seconds
Waiting for block device mmcblk?p3 mmc0\:0001 for 10 seconds
Found device: /dev/mmcblk0p3
Available space: 0
VMCORE size: 4272111616
kdump core temporary filename: /misc/scratch/user/core/kernel.rp_RP-CAT9K_LITE_0.core.TEMP_IN_PROGRESS
Max vmcore size 4272111616

The dmesg log is saved to /misc/scratch/user/core/kernel.rp_RP-CAT9K_LITE_0.core.TEMP_IN_PROGRESS.txt.

 

- - - - - -  - - - -  - - - - - - - 

 

here is set:

 

ABNORMAL_RESET_COUNT=1
AUTOREBOOT_RESTORE=0
AUTO_SWITCH_CONSOLE_DISABLE=0
BAUD=9600
BOOT=usbflash0:cat9k_lite_iosxe.16.12.03a.SPA.bin
BSI=0
DC_COPY=yes
MAC_ADDR=10:B3:D5:31:E6:00
MANUAL_BOOT=yes
MCP_STARTUP_TRACEFLAGS=00000000:00000000
MODEL_NUM=C9200-24P
MOTHERBOARD_SERIAL_NUM=JAE23340QW3
RANDOM_NUM=406859503
ROMMON_BOARDID=0x322
SWITCH_NUMBER=3
SYSTEM_SERIAL_NUM=JAE23340QW3
TEMPLATE=advanced
boot=usbflash0:cat9k_lite_iosxe.16.12.03a.SPA.bin
manual_boot=yes

 

 

your suggestions are highly appreciated

 

thanks

8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame

@SolfelixAbugan wrote:
gzip: stdout: No space left on device
Kdump failed to finish the core dump, please check if out of space

Post the complete output to the following commands: 

dir

@Leo Laohoo 

 

Attributes Size Name
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-rw-r--r-- 2137 boothelper.log
-rw-r--r-- 676 vlan.dat
drwxr-xr-x 4096 .installer
-rw-r--r-- 2738 bootloader_evt_handle.log
drwxr-xr-x 4096 core
drwxrwxrwx 4096 .prst_sync
drwxr-xr-x 4096 .rollback_timer
drwxr-xr-x 4096 tech_support
drwxr-xr-x 4096 dc_profile_dir
-rw------- 0 dope_hist
-rw-r--r-- 132108 memleak.tcl
lrwxrwxrwx 13 NVRAM -> /flash1/NVRAM
drwxr-xr-x 4096 .dbpersist
-rw-r--r-- 0 rdope_out.txt
drwxr-xr-x 4096 onep
drwxr-xr-x 4096 license_evlog
-rw-r--r-- 89 rdope.log
-rw-r--r-- 2097152 nvram_config
-rw-r--r-- 2097152 nvram_config_bkup
-rw-r--r-- 35 pnp-tech-time
-rw-r--r-- 71667 pnp-tech-discovery-summary
-rw-r--r-- 2137 boothelper.log.old
-rw-r--r-- 4893 packages.conf
drwxrwxrwx 4096 gs_script
-rw-rw-rw- 391107604 cat9k_lite-rpbase.16.12.03a.SPA.pkg
-rw-rw-rw- 40627985 cat9k_lite-rpboot.16.12.03a.SPA.pkg
-rw-rw-rw- 4432916 cat9k_lite-srdriver.16.12.03a.SPA.pkg
-rw-rw-rw- 10163220 cat9k_lite-webui.16.12.03a.SPA.pkg

i also get this error:

 

Unable to handle kernel paging request at virtual address ff9fffc0cf5c0490
pgd = ffffffc0f03ad000
[ff9fffc0cf5c0490] *pgd=0000000000000000, *pud=0000000000000000
Internal error: Oops: 96000004 [#1] SMP

Ok, now I want to see the following output: 

dir flash:core

NOTE:  Make sure to paste the complete output.

@Leo Laohoo 

 

switch: dir flash:core

Attributes Size Name
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
drwxrwxrwx 4096 modules
-rw-r--r-- 1 .callhome
-rw------- 28873 kernel.rp_RP-CAT9K_LITE_0_20201122152128.txt
-rw-rw-rw- 188840 RP_0_bash_8254_20201117-140613-Universal.core.gz
-rw-rw-rw- 239856 RP_0_bash_12590_20201118-103229-Universal.core.gz
-rw-rw-rw- 717998 RP_0_bash_6483_20201118-103334-Universal.core.gz
-rw-rw-rw- 648080 RP_0_bash_8250_20201122-131200-Universal.core.gz
-rw-rw-rw- 246737 RP_0_create_luid_file_db_13704_20201118-103742-Universal.core.gz
-rw-r--r-- 529364381 kernel.rp_RP-CAT9K_LITE_0_20201122152128.core.flat.gz
-rw------- 30917 kernel.rp_RP-CAT9K_LITE_0_20201122160256.txt
-rw-r--r-- 477010673 kernel.rp_RP-CAT9K_LITE_0_20201122160256.core.flat.gz
-rw------- 29461 kernel.rp_RP-CAT9K_LITE_0_20201122161517.txt
-rw-r--r-- 458397999 kernel.rp_RP-CAT9K_LITE_0_20201122161517.core.flat.gz
-rw------- 31454 kernel.rp_RP-CAT9K_LITE_0_20201122162856.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201122162856.txt
-rw------- 30519 kernel.rp_RP-CAT9K_LITE_0_20201123070622.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201123070622.txt
-rw------- 30462 kernel.rp_RP-CAT9K_LITE_0_20201123074542.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201123074542.txt
-rw------- 31550 kernel.rp_RP-CAT9K_LITE_0_20201123082109.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201123082109.txt
-rw------- 24895 kernel.rp_RP-CAT9K_LITE_0_20201123085616.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201123085616.txt
-rw------- 30442 kernel.rp_RP-CAT9K_LITE_0_20201123090330.txt
-rw-r--r-- 0 kernel.rp_RP-CAT9K_LITE_0_NO_SPACE_20201123090330.txt
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

delete flash:/core/kernel.rp_RP-CAT9K_LITE_0_20201122152128.core.flat.gz
delete flash:/core/RP_0_bash_8250_20201122-131200-Universal.core.gz
delete flash:/core/RP_0_bash_6483_20201118-103334-Universal.core.gz
delete flash:/core/RP_0_bash_12590_20201118-103229-Universal.core.gz
delete flash:/core/RP_0_bash_8254_20201117-140613-Universal.core.gz

After the files have been removed, reboot the switch again. 

When the switch has successfully booted up, clean the contents of the /core folder: 

delete /f /r flash:/core/*.txt
delete /f /r flash:/core/*.gz

Hi,

 

mybad for late reply..

 

as of now i already delete the bash file but when i started to install add file flash: the bin us corrupted , then i tried to delete the previous ios bin file then the switch suddenly crash and do a reboot by itself.

 

this is the crash. 

"


Unable to handle kernel paging request at virtual address ff9fffc0ca8cf998
pgd = ffffffc0f76ea000
[ff9fffc0ca8cf998] *pgd=0000000000000000, *pud=0000000000000000
Internal error: Oops: 96000004 [#1] SMP
Modules linked in: contdev_generic(O) tipc ip6_udp_tunnel udp_tunnel dw_spi_nor ggpio(O) dplr_oobhal(O) dplr_oobnd(O) i2c_dw_quake(O) dmammap(O) dplr_intrpt_soc(O) gwatchdog(O) nfsd enable_gentim(O) zram pca9535(O) liin(O) lsmpilodrv(O) lfts(O) lsmpi(O) rmonbifo_mod(O) cpldvirt(O) cpldha(O) bnep btusb btintel btbcm btrtl bluetooth [last unloaded: piso_mod]
CPU: 0 PID: 6 Comm: kworker/u8:0 Tainted: G O 4.4.187 #1
Hardware name: Cisco Craw64 on DopplerG 2.0 (DT)
Workqueue: writeback wb_workfn (flush-253:0)
task: ffffffc0f0093e80 ti: ffffffc0f00c4000 task.ti: ffffffc0f00c4000
PC is at kmem_cache_alloc+0x50/0x170
LR is at zs_malloc+0x40/0x410
pc : [<ffffffc00019bc88>] lr : [<ffffffc0001aed58>] pstate: 60000145
sp : ffffffc0f00c7690
x29: ffffffc0f00c7690
x28: ffffffc0f1a9cb80
x27: 00000000ffff37f9
x26: 0000000000000000
x25: ffffffc000a43b90
x24: 000000000000aa76
x23: 0000000000000001
x22: ffffffc0001aed58
x21: 0000000002400000
x20: ff9fffc0ca8cf998
x19: ffffffc0600fa400
x18: 0000000000000031
x17: ffffffc0aa18cfe1
x16: ffffffc0aa18cfed
x15: ffffffc0aa18cfe1
x14: ffffffc0aa18cfed
x13: 0000000000000020
x12: 000000001824429d
x11: ffffffc0aa18cfec
x10: ffffffc0aa18cfe9
x9 : ffffffc060728e4e
x8 : 0000000000000000
x7 : 0000000000000e4e
x6 : ffffffc060728e66
x5 : 0000000000000000
x4 : 00000000ff571000
x3 : ffffffbdbffb5dc0
x2 : 0000000000000fff
x1 : 00000000000059bc
x0 : 0000000000000000

Process kworker/u8:0 (pid: 6, stack limit = 0xffffffc0f00c4020)
Stack: (0xffffffc0f00c7690 to 0xffffffc0f00c8000)
7680: ffffffc0f00c76d0 ffffffc0001aed58
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
76a0: 0000000000001000 ffffffc0f00c7838 ffffffc060386480 0000000000000000
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
76c0: 0000000000000001 0000000000000001 ffffffc0f00c7730 ffffffbffc32b854
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
76e0: ffffffc06035f400 ffffffc0f00c7838 0000000000000000 0000000000000000
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery
i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
lsmpi_open: device opened by pid 8209 instance 0
lsmpi_vopen: vma 0xffffffc066c4d160 area 0xffffffc0f1400000 region #1 mapped for instance 4
lsmpi_vopen: vm_start 0xCF000000 vm_end: 0xCF300000
lsmpi_vopen: vma 0xffffffc066c4dbb0 area 0xffffffc0f1400000 region #2 mapped for instance 4
lsmpi_vopen: vm_start 0xF1100000 vm_end: 0xF1119000
lsmpi_vopen: vma 0xffffffc066c4da50 area 0xffffffc0f1400000 region #3 mapped for instance 4
lsmpi_vopen: vm_start 0xCFE19000 vm_end: 0xCFE26000
lsmpi_vopen: vma 0xffffffc066c4dc60 area 0xffffffc0f1400000 region #4 mapped for instance 4
lsmpi_vopen: vm_start 0xCFE00000 vm_end: 0xCFE19000
lsmpi_vopen: vma 0xffffffc031d01dc0 area 0xffffffc0f1400000 region #5 mapped for instance 4
lsmpi_vopen: vm_start 0xCF4CC000 vm_end: 0xCF4D9000
lsmpi_open: device opened by pid 8209 instance 0
lsmpi_vopen: vma 0xffffffc031d5c000 area 0xffffffc0f1000000 region #1 mapped for instance 3
lsmpi_vopen: vm_start 0xCDC00000 vm_end: 0xCDF00000
lsmpi_vopen: vma 0xffffffc031d5c420 area 0xffffffc0f1000000 region #2 mapped for instance 3
lsmpi_vopen: vm_start 0xCF40E000 vm_end: 0xCF427000
lsmpi_vopen: vma 0xffffffc031d5c370 area 0xffffffc0f1000000 region #3 mapped for instance 3
lsmpi_vopen: vm_start 0xCF401000 vm_end: 0xCF40E000
lsmpi_vopen: vma 0xffffffc031d5c8f0 area 0xffffffc0f1000000 region #4 mapped for instance 3
lsmpi_vopen: vm_start 0xCDBE7000 vm_end: 0xCDC00000
lsmpi_vopen: vma 0xffffffc0cbc30c60 area 0xffffffc0f1000000 region #5 mapped for instance 3
lsmpi_vopen: vm_start 0xCDBDA000 vm_end: 0xCDBE7000
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery

i2c_designware_quake 23f70900.i2c: Reinitializing the adaptor
i2c_designware_quake 23f70900.i2c: controller timed out
i2c i2c-5: Trying i2c bus recovery

...

 

 

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