03-01-2021 09:25 AM
Hello All,
I am having trouble getting my smart licensing to work on my Cisco Router. I am testing my configuration in my lab. We have a Cisco Satellite Server set up and I can ping from the Router to the Satellite Server.
I keep getting "Failure Reason: Fail to send out Call Home HTTP message."
Here is my configuration:
XXX-RTR#sh call-home profile XXXX_SMART_LICENSE_SERVER
Profile Name: XXXX_SMART_LICENSE_SERVER
Profile status: ACTIVE
Profile mode: Full Reporting
Reporting Data: Smart Call Home
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: http
HTTP address(es): https://192.168.1.10/TransportGateway/services/DeviceRequestHandler
Alert-group Severity
------------------------ ------------
crash debug
environment minor
inventory normal
Syslog-Pattern Severity
------------------------ ------------
.* major
XXX-RTR#sh license summary
Smart Licensing is ENABLED
Registration:
Status: UNREGISTERED - REGISTRATION FAILED
Export-Controlled Functionality: NOT ALLOWED
License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 85 days, 3 hours, 13 minutes, 36 seconds
License Usage:
License Entitlement tag Count Status
-----------------------------------------------------------------------------
(ISR_4400_Application) 1 EVAL MODE
(ISR_4400_Security) 1 EVAL MODE
XXX-RTR#sh license status
Smart Licensing is ENABLED
Utility:
Status: DISABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
Registration:
Status: UNREGISTERED - REGISTRATION FAILED
Export-Controlled Functionality: NOT ALLOWED
Initial Registration: FAILED on Feb 24 21:26:41 2021 GMT
Failure reason: Fail to send out Call Home HTTP message.
License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 85 days, 3 hours, 12 minutes, 20 seconds
License Conversion:
Automatic Conversion Enabled: True
Status: Not started
Export Authorization Key:
Features Authorized:
<none>
03-02-2021 01:37 AM
try the solution from this post ->
ip http client source-interface Ethernet 0/0.10
(modify four your interface) also you may need to specify a VRF
03-02-2021 12:12 PM
Pieterh...I do not have the option to specify a vrf. I am trying to use the following:
ip http client source-interface loopback15
Is there a way I can test that this resovled the issue? To force the registration traffic from the router to the server.
03-02-2021 11:32 PM
of course you can, the current output from "show license status" displays:
Registration:
Status: UNREGISTERED - REGISTRATION FAILED
this should change to REGISTERED when registration with the sattelite is complete
the output also shows:
License Authorization:
Status: EVAL MODE
this should change to COMPLIANT when communication of the sattelite to Cisco smart licensing is synchronized and the license is registered to your smart account
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