Cisco LMS 4.2 : Configuration Archive problems

[yoshipower]

Hi,

I'm a French student in Network and Telecommunications. As a part of my end of studies work placement, I've got to administrate an entreprise network with your software called LMS.

I'm trying to solve my problems with your documentation but as far as I can go, I'm actually stuck on a problem.

I'd like to get configurations of 40 different switches with the Configuration Archive tool. I've set credentials for those equipements with enable password, SNMP community, and so on, but when i try to collect data, only 2 of the switches respond. I've searched why and it seems these two one don't have a Telnet password enabled.

I've searched almost everywhere but I can't find where to define this Telnet password ! I know what it is, but can't figure where to enter it.

Thanks.

[tkatsiaounis · Accepted solution]

Try this.Hope it helps.

line vty 0 5

login

password "YOUR-PASSWORD"

[yoshipower]

Maybe I didn't explain this well, but I already know how to set the telnet password on the switch !

I'm actually talking about where to indicate this password in LMS.

[tkatsiaounis · Accepted solution]

Oh OK. Can't help on that, but i'm sure someone eventualy will.

[Boon Keat Gan · Accepted solution]

Hi Yoshi,

Did you take alook on Config Protocol Summary? Telnet should be on top of all the protocol if you wish to use them. AS for the credential, it will work no matter you using SSH or Telnet. The config protocol control how your LMS 4.2 contact to network switches.

Please correct me if I am wrong.

Thank you.

[yoshipower]

Hello,

Thank you for your advices. However, the protocol order seems to be good, and even if it isn't, it should not matter since every protocol should be tested.

Here's an exemple of the error message i get in the configuration archive report :

Device Name: 172.31.11.3       Status:   Failed

*** Device Details for 172.31.11.3 *** Protocol ==> Unknown / Not Applicable Selected Protocols with order ==> TFTP,Telnet,SSH,RCP,HTTPS Execution Result: CM00139 Could not archive config Cause: Action: Verify that device is  managed and credentials are correct. Increase timeout value, if required.

I still don't know why it doesnt work. Moreover, I still don't know where to indicate the telnet password to LMS, and I think it's part of the reason why the config can't be accessed.

Thanks.

[Boon Keat Gan · Accepted solution]

Hi,

Ok. I just see this video at youtube about Device Discovery in LMS 4.2

http://www.youtube.com/watch?v=F6ya19RITuI

The credential in CDR is able for Telnet ... Probably the password is different?

So far i did not have any issue for telnet device, I have issue with Nexus 7010 which using Network Role based account.

This really drive me crazy. I will let you know if I found out any useful article. Good Luck!!

[yoshipower]

Hi back,

I'm just posting here to tell you I've solved the problem by myself !

While being stuck on this for several days, I've finally found something in the user guide ( http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/configuration/appa.html#wp1854274
)

Login Authentication in Telnet Mode
If the device prompts for password only, LMS responds with the following:

•If Primary Password is entered in the database, LMS sends Primary Password to the device.

If you have configured only the Telnet password (without configuring username) on your device. You have to enter a string in the Login Username field. That is, you cannot leave the Login Username field blank.

The Login Username string will be ignored while connecting to the device as the device is configured only for the Telnet password.

So the problem was that I set an username in the credentials (root) whereas it wasn't asked when I tried to access to the switch with telnet. I've just modified the username with a blank and everything works well !

Thank you for help !

[Boon Keat Gan · Accepted solution]

Glad to hear that. Cheers!!