Cisco Network Assistant C4948E

ddionne · ‎12-28-2012

Greetings,

I'm experiencing considerable difficulties with CNA and my 4948E cat's. Front panel view, vLans and VTP utterly fail...and I have gone to GREAT lengths. I initially configured them all for comprehensive use in a vSphere environment. Storage switch fabric and multi-vlan guest networking. I wiped the config's across the board, factory reset all of them in an attampt to get CNA working. NO GO and it's been wildly frustrating, 80+ hrs spent with no results.

So is CNA truely compatible with the 4948e? And if so, WHAT IN THE HELL AM I DOING WRONG!!?!?!?!!!!!?

Errors:

Config and info:

C4948#show ver
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-ENTSERVICESK9-M), Version 15.1(1)SG2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 24-Oct-12 02:27 by prod_rel_team

ROM: 12.2(44r)SG11
C4948 uptime is 22 minutes
System returned to ROM by reload
System image file is "bootflash:cat4500e-entservicesk9-mz.151-1.SG2.bin"
Hobgoblin Revision 21, Fortooine Revision 1.40

Last reload reason: Reload command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C4948E (MPC8548) processor (revision 8) with 1048576K bytes of memory.
Processor board ID CAT1549S3LR
MPC8548 CPU at 1GHz, Cisco Catalyst 4948E
Last reset from Reload
1 Virtual Ethernet interface
48 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x1

C4948#show mod
Chassis Type : WS-C4948E

Power consumed by backplane : 0 Watts

Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 52 4948E 10/100/1000 (RJ45) 10GE (SFP+) WS-C4948E-E CAT1549S3LR

M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 5057.a8d0.cd00 to 5057.a8d0.cd33 3.0 12.2(44r)SG1 15.1(1)SG2 Ok

C4948#show run
Building configuration...

Current configuration : 4082 bytes
!
! Last configuration change at 07:13:04 UTC Fri Dec 28 2012
!
version 15.1
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service compress-config
service sequence-numbers
!
hostname C4948
!
boot-start-marker
boot-end-marker
!
!
enable secret 4 4HopspGORG5lisjFN8lm2FKJv0pK2yWy35.cHKTMILk
!
no aaa new-model
!
ip vrf mgmtVrf
!
!
!
!
!
crypto pki trustpoint TP-self-signed-15493
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-15493
revocation-check none
rsakeypair TP-self-signed-15493
!
!
crypto pki certificate chain TP-self-signed-15493
certificate self-signed 01
30820221 3082018A A0030201 02020101 300D0609 2A864886 F70D0101 05050030
2C312A30 28060355 04031321 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31353439 33301E17 0D313231 32323830 37303833 385A170D
32303031 30313030 30303030 5A302C31 2A302806 03550403 1321494F 532D5365
6C662D53 69676E65 642D4365 72746966 69636174 652D3135 34393330 819F300D
06092A86 4886F70D 01010105 0003818D 00308189 02818100 B98A90E9 C7944EDC
FEF7B950 47F1AD32 0B6AC34C 49D8FB56 D0189D62 CEC8F974 26E85187 C8EC9CEF
35885C3D BCFB436F EEEB5D54 84708363 77317248 67D8DA4C AC64FB04 225C3822
3A4D22B9 C12A712A B22E3A2B AE3839DF 4C7EBD6A B64D40E1 BC320307 D2ECEBF3
D35ED80E 6CB31C01 4D1A2763 AB96792F B53D8A03 8584FDB1 02030100 01A35330
51300F06 03551D13 0101FF04 05300301 01FF301F 0603551D 23041830 1680146D
6B5ED2DA 8BA3C329 99190C69 D3C267D5 3975AF30 1D060355 1D0E0416 04146D6B
5ED2DA8B A3C32999 190C69D3 C267D539 75AF300D 06092A86 4886F70D 01010505
00038181 003A131D 1D66E5A7 86BA776E 640A1206 2D4CB548 99F6C9C9 F6E94859
5CAF4906 2B85BC5B 6BD83927 06FE03E1 21CA9F8C 389598D8 0FAFED72 3F855E8A
948780EB BCF976E7 A24BADC7 68D009CB 3C481507 E94D4901 3E6CA71E 4CAFDAAA
E77F1461 92D05DDF B97C8F49 9E085908 DA6BF21B 9F602885 5F1FB532 1547110A
AEAB3A39 72
quit
power redundancy-mode redundant
!
!
!
!
!
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface FastEthernet1
ip vrf forwarding mgmtVrf
no ip address
speed auto
duplex auto
!
interface GigabitEthernet1/1
!
interface GigabitEthernet1/2
!
interface GigabitEthernet1/3
!
interface GigabitEthernet1/4
!
interface GigabitEthernet1/5
!
interface GigabitEthernet1/6
!
interface GigabitEthernet1/7
!
interface GigabitEthernet1/8
!
interface GigabitEthernet1/9
!
interface GigabitEthernet1/10
!
interface GigabitEthernet1/11
!
interface GigabitEthernet1/12
!
interface GigabitEthernet1/13
!
interface GigabitEthernet1/14
!
interface GigabitEthernet1/15
!
interface GigabitEthernet1/16
!
interface GigabitEthernet1/17
!
interface GigabitEthernet1/18
!
interface GigabitEthernet1/19
!
interface GigabitEthernet1/20
!
interface GigabitEthernet1/21
!
interface GigabitEthernet1/22
!
interface GigabitEthernet1/23
!
interface GigabitEthernet1/24
!
interface GigabitEthernet1/25
!
interface GigabitEthernet1/26
!
interface GigabitEthernet1/27
!
interface GigabitEthernet1/28
!
interface GigabitEthernet1/29
!
interface GigabitEthernet1/30
!
interface GigabitEthernet1/31
!
interface GigabitEthernet1/32
!
interface GigabitEthernet1/33
!
interface GigabitEthernet1/34
!
interface GigabitEthernet1/35
!
interface GigabitEthernet1/36
!
interface GigabitEthernet1/37
!
interface GigabitEthernet1/38
!
interface GigabitEthernet1/39
!
interface GigabitEthernet1/40
!
interface GigabitEthernet1/41
!
interface GigabitEthernet1/42
!
interface GigabitEthernet1/43
!
interface GigabitEthernet1/44
!
interface GigabitEthernet1/45
!
interface GigabitEthernet1/46
!
interface GigabitEthernet1/47
!
interface GigabitEthernet1/48
!
interface TenGigabitEthernet1/49
!
interface TenGigabitEthernet1/50
!
interface TenGigabitEthernet1/51
!
interface TenGigabitEthernet1/52
!
interface Vlan1
ip address 172.20.0.2 255.255.255.0
!
ip http server
ip http secure-server
!
!
!
!
!
!
line con 0
stopbits 1
line vty 0
password poop
login
line vty 1 4
login
!
end

C4948#

ddionne · ‎12-28-2012

Here's a zip of the CNA log...

ddionne · ‎01-15-2013

Wow, not A SINGLE SOLITARY RESPONSE.

CIsco? Hello?? Anyone home????

When I called TAC they told me that I could find my answer here.

Does anyone at Cisco have a clue? Have I not provided enough information?

ddionne · ‎01-18-2013

I just tried with the latest IOS 15 and 12 (below) and neither made any difference...getting the exact same errors. This is crazy.

cat4500e-entservicesk9-mz.151-2.SG.bin
cat4500e-entservicesk9-mz.122-54.SG1.bin

Here are all the IOS versions I've tried, all of which exhibit the exact same errors:

cat4500e-entservicesk9-mz.122-54.SG1.bin
cat4500e-entservicesk9-mz.151-1.SG2.bin
cat4500e-entservicesk9-mz.151-2.SG.bin
cat4500e-entservices-mz.151-1.SG1.bin

sriachan · ‎01-24-2013

Hi David,

Extreamly sorry to the late response.

Could you please share the version of CNA which you are using, it will help us to address the problem.

Thank you

Regards,

Srikanth Achanta

ddionne · ‎01-24-2013

I dont see any relevance to the version of CNA I'm using considering I got the exact same behavior with every version of CNA since support for the 4948E was added...and that it happenes on all four of my 4948E's. The hardest part of replicating this for you all should be getting your hands on a 4948E.

The very latest version...5.8(2)

ddionne · ‎01-24-2013

AND because you could simply get the version from the COMPREHENSIVE CNA log bundle I attached....

sriachan · ‎01-24-2013

Hi David,

Could you please share the "show inventory" output once again.

Thank you

Regards,

Srikanth Achanta

ddionne · ‎01-24-2013

C4948#show inventory
NAME: "Switch System", DESCR: "Cisco Systems, Inc. WS-C4948E 1 slot switch "
PID: , VID: , SN: CAT1549S3LR

NAME: "Supervisor(slot 1)", DESCR: "10/100/1000BaseT (RJ45), 10GE (SFP+) Supervisor with 48 10/100/1000BASET ports and 4 10GE SFP+ port"
PID: WS-C4948E-E , VID: V07 , SN: CAT1549S3LR

NAME: "Power Supply 1", DESCR: "Power Supply ( AC 300W )"
PID: PWR-C49E-300AC-R , VID: , SN: PAC15514M5E

ddionne · ‎01-26-2013

Can you at least share the results of your lab testing? It couldn't take more then 81 seconds to test this with a 4948E....ok MAYBE 82.5 seconds. I'm not asking for a holy grail answer, just about what you've seen in the lab so far...

So what has your testing shown so far?

sriachan · ‎01-28-2013

Hi David,

I am not having device, trying hard to get device access to test. Please give me two days more time to figureout the issue.

Thank you

Regards,

Srikanth Achanta

ddionne · ‎02-14-2013

I gingerly poked through CNA's java, found the issue and fixed it...I even created a new gif with the correct E-E moniker. The attached file is bigger then the embedded image...