Cisco Prime 2.1 - can't access via browser

[Hiago Mendes]

Hello people, recently i'm facing issues to access my cisco prime (Version : 2.1.0.0.87). It's installed on VM datacenter; Using RedHat 5.

After recovering RedHat from some errors, i can access the ADE-OS via CLI and done these steps:

#NCS stop

#NCS cleanup

#NCS start

nothing worked for me;

and finally done #NCS DB reinit

nothing worked.

Can you guys could send some help?

# NCS Status
Health Monitor is running, with an error.
failed to start PI on startup Health Monitor
Ftp Server is running
Database server is stopped
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
CNS Gateway with port 11011 is down
CNS Gateway SSL with port 11012 is down
CNS Gateway with port 11013 is down
CNS Gateway SSL with port 11014 is down
Plug and Play Gateway Broker with port 61617 is down
Plug and Play Gateway config, image and resource are down on https
Plug and Play Gateway config, image and resource are down on http
Plug and Play Gateway is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...

[marce1000]

   - Make sure no disk partitions are full
   - Reboot the prime server and scrutinize the boot process on the VM's-console , check and or look for errors  if any.
                                          - Note that this Prime version is ancient....

 M.

[Hiago Mendes]

hi, @marce1000 
I know its a very old version but...

checking disk free spaces, it looks ok:

# sh disks

disk: 1% used (184488 of 44628400)
temp. space 2% used (35980 of 1967952)

Internal filesystems:
all internal filesystems have sufficient free space

I've rebooted the Prime server but it seems no effect. The only message it appears strange on VM console is "INIT: Id "S0" respawning too fast: disabled for 5 minutes"

There are another way to restart the server?

[marce1000 · Accepted solution]

- The particular VM is probably corrupt on itself. Deploy a new one and
re-install Prime , and do a backup restore on the new Prime server from an
external backup repository

M.

[Hiago Mendes]

Thanks for reply @marce1000

I was afraid of this. I will do a fresh install. Thanks!