06-20-2017 07:45 PM
Today for lab simulation I installed cisco prime 2.2 in esxi 5.5, installation successful but I am not able to login GUI of cisco prime, it give an error "invalid username and password ".
I tried the below steps:
NCS stop
NCS DB reinitdb
NCS start
but no luck to login to cisco prime 2.2, please advice.
06-20-2017 10:17 PM
First time login to the GUI should use the username "root". Are you using that?
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-2/administrator/guide/PIAdminBook/ServerHardening.html#48600
06-22-2017 03:22 AM
I tried username - root, password - used during installation
but still have the same problem.
06-22-2017 06:43 AM
Have you tried changing the password from the cli:
conf t
username root password plain <new password> role admin
end
06-22-2017 09:15 AM
The getting the error as below when I am trying the new password
username root password plain <new password> role admin
% Error: Unable to create user, username is reserved by the system..
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