01-03-2017 02:31 AM
Hi, we manage several type of Cisco switches on your network with CISCO PRIME Infrastructure v3.1.4 (the last version available).
The category WS-C2960CX-8PC-L is recognized by Cisco PRIME but the configurations archives are not present (No data available). We tested differents versions : 15.2(3)E1,15.2(3)E2) and 15.2(4)E2.
I want to know if there's any 2960CX version than we can get the configuration archive with Cisco PRIME ?
Best regards
Philippe
01-05-2017 04:11 AM
- Which errors,if any,does prime,display when you look at the device list in the column Last inventory collection ?
M.
01-05-2017 05:02 AM
"Last Inventory Collection Status" is Completed, see below :
01-05-2017 05:12 AM
Hi, when I tried to save the archive through a job, I have this result :
01-05-2017 07:38 AM
- Check the switch logging too using
# show logging
Also verify wether this device is supported in Prime and or from which device Pack (do you then have the required device pack (e.g.)).
Start with google on : cisco prime compatibilty matrix
or similar with 'device support' or related googling.
M.
01-05-2017 08:07 AM
Hi, I checked the "show logging", we see the PRIME Server request to get the Archive when the job starts (A.A.A.A is the PRIME server IP and USER_A is the account used) :
%SSH-5-SSH2_SESSION: SSH2 Session request from A.A.A.A (tty = 1) using crypto cipher 'aes128-ctr', hmac 'hmac-sha1-96' Succeeded
%SSH-5-SSH2_USERAUTH: User 'USER_A' authentication for SSH2 Session from A.A.A.A (tty = 1) using crypto cipher 'aes128-ctr', hmac 'hmac-sha1-96' Succeeded
%SSH-5-SSH2_CLOSE: SSH2 Session from A.A.A.A (tty = 1) for user 'USER_A' using crypto cipher 'aes128-ctr', hmac 'hmac-sha1-96' closed
I checked also the document : "Cisco Prime Infrastructure 3.1 Supported Devices". Cisco Catalyst 2960CX-8PC-L and 8TC-L are both supported.
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