Cisco Prime - Editing a Device Credential Verification Job

[William Wentworth]

We have a Job ID of 4909.5 that is reoccurs once a week. We are having a hard time finding where that job is stored at in Cisco Prime. Could someone pretty please point me in the right direction. I need to edit this weekly job. Thanks ahead of time.                    

[Marvin Rhoads]

Is it a Prime Infrastructure or Prime LMS server?

[William Wentworth]

Prime LMS server.

[Marvin Rhoads]

When you go to the Job Brower (Admin > Job > Browser) and filter by that Job ID, what details do you see?

That's usually a good place to find an inidcator of what module or subsystem is calling the job when it's not otherwise obvious.

[William Wentworth]

I show a list of 4909.X jobs that have ran in the past and one that is currently scheduled for the next sunday it is planned for. I would like to delete any future jobs that it is trying to run and recreate a new one with different rules. Thanks for helping so far.

[Marvin Rhoads]

Yes, I was expecting you'd see a list. What I was getting at are fields in the list, such as the one in my following screenshot (click to enlarge). The Description field often gives more information about the source of the job.

[William Wentworth]

Yes it is very similar to yours. I can't get a snapshot for you. Sorry.

[Marvin Rhoads]

Can you at least tell us what the fields contain? If not, you might need to open a TAC case for resolution.

Otherwise we're prettty much just guessing where to look.

[William Wentworth]

Thank you for being patient.

[Marvin Rhoads]

Ok, seeing that it 's a CDA (Check Device Attribute) job would prompt me to look under Inventory > Job  Browsers > Device Credentials  Verification.

You should see the parent Job ID (4909 in your case) there. In the event of recurring jobs, the .xx at the end of the Job ID is the individual instance of the recurring job that ran on a given time.

Assuming that works, select and Edit it. You can change which devices are selectred for verification, which credentials are checked, when the job runs, etc. there. You can also delete the job altogether if you like.

[William Wentworth]

Yes I did find that earlier, but it doesn't show the Parent job. It only shows the 4909.XX jobs in schedule. Any idea as to where else the Parent job might be?

[Marvin Rhoads]

I don't know. It's certainly perplexing.

Is a TAC case an option for you?

[William Wentworth]

Sounds like its going to be Thanks for the help regardless.

[Marvin Rhoads]

William,

I just saw a new thread that Afroz answered today re deleting a job via the CLI.

Have a look here and see if that might work for you:

https://supportforums.cisco.com/thread/2267942?tstart=0