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Beginner

Cisco Prime LMS 4.2.2 Setup error

Hello,

When I run installation process I have received unexpected error:

Prime error.png

I have windows 2008 R2 x64. Antivirus is disabled and I have administrator privilege.

Could someone help me with it? What I'm doing wrong?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
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What Marvin said above is correct.  Either install 4.1, 4.2, then upgrade it to 4.2.2

v4.2.2 is a patch not necessary the whole installation file. 

View solution in original post

6 REPLIES 6
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Hall of Fame Guru

4.2.2 is a patch release and requires an existing working installation of 4.2 or 4.2.1. (Reference)

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What Marvin said above is correct.  Either install 4.1, 4.2, then upgrade it to 4.2.2

v4.2.2 is a patch not necessary the whole installation file. 

View solution in original post

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Cisco Employee

You can download and install the base prerequisite for LMS 4.2.2 from :

http://www.cisco.com/cisco/software/type.html?mdfid=284259296&flowid=31102&softwareid=280775102

And then use the LMS 4.2.2 to upgrade!

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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Beginner

Thank you guys.

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You're welcome.

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Beginner

I agree that upgrading from 4.1 or 4.2 to Ver 4.2.2 should help...

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