We have a Prime Infrastructure 3.3 HA Cluster (automatic failover type) with the following problem:
In the Health Monitor of the Primary server we get Status "WARNING" and see:
State "Primary Failover" and message: "The primary failed and hence a failover started on Primary detects
secondary in active & restart primary process in standby mode." (see screenshot below)
After we try to reload Primary server or try to use ncs stop/start we get no results.
Please, help to find out the solution of the problem.
- Remove the HA-configuration from both members and configure it again afterwards.
@marce1000, I can't remove the HA-configuration, because when I try to use the "ncs ha remove" command, I get the error message: "HA removal cannot be done when Primary server is not in Active state"
The current states of our servers: Secondary Active, Primary Syncing.
And I can't trigger Failback, because some services are "stopped" on the Primary server.
Please help to find the solution.
-Re-install the Primary, and restore from backup. Then try the HA-setup again.