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cisco prime upgrade from 3.10.0 to 3.10.2 failes

THOMAS GLASER
Level 1
Level 1

hi 

i try to upgrade cisco prime from 3.10.0.0 to 3.10.2 but failed two times now in patch install task 4:

 

Deleted all backup files in defaultRepo

rit02-1pa-cis00/admin# dir disk:/defaultRepo

Directory of disk:/defaultRepo

 2399667100 Mar 07 2024 12:39:07  PI-Upgrade-3.10.x_to_3.10.2-0.0.90.tar.gz

 

Checking disk space:

Directory of disk:/

 

         20 Dec 20 2023 14:48:06  crash

       4096 Mar 07 2024 12:38:16  defaultRepo/

       4096 Mar 01 2024 14:11:07  ftp/

      16384 Oct 07 2021 06:28:26  lost+found/

       4096 Dec 20 2023 23:58:48  sftp/

       4096 Dec 20 2023 14:46:56  ssh/

       4096 Dec 20 2023 14:46:56  telnet/

       4096 Mar 01 2024 14:17:09  tftp/

 

           Usage for disk: filesystem

                 2464727040 bytes total used

                132745900032 bytes free

                141430923264 bytes available

rit02-1pa-cis00/admin# show disks

temp. space 1% used (3728 of 1983056)

disk: 2% used (2406960 of 138116136)

Internal filesystems:

  all internal filesystems have sufficient free space

 

NCS Stop

 

Compliance engine stopped

Completed shutdown of all services

rit02-1pa-cis00/admin#

 

Ceck NCS Status

 

rit02-1pa-cis00/admin# ncs status

Health Monitor is stopped.

Database server is stopped

FTP Service is Stopped

TFTP Service is Stopped

Matlab Server is Stopped

Matlab Server Instance 1 is Stopped

Matlab Server Instance 2 is Stopped

NMS Server is stopped.

WSA Service is stopped..

SAM Daemon is stopped.

DA Daemon is stopped.

Compliance engine is not running

 

Starting the upgrade:

rit02-1pa-cis00/admin# application upgrade PI-Upgrade-3.10.x_to_3.10.2-0.0.90.tar.gz defaultRepo

Save the current ADE-OS running configuration? (yes/no) [yes] ? yes

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

 

Please ensure you have a backup of the system before proceeding.

Proceed with the application upgrade ? (yes/no) [yes] ? yes

 

DO NOT press ^C while the upgrade is in progress

Aborting upgrade with a ^C may leave the system in a unrecoverable state

 

Initiating Application Upgrade...

  Stage 1 of 7: Transferring file ...

  -- complete.

  Stage 2 of 7: Unpacking file ...

  -- complete.

 

*** System will reboot after a successful installation of this package ***

After reboot, please login again into the server to check status

 

  Stage 3 of 7: Executing pre-install ...

  -- complete.

  Stage 4 of 7: Upgrading binaries ...

% Application install/upgrade failed with system removing the corrupted install

rit02-1pa-cis00/admin#

 

Check NCS Status:

rit02-1pa-cis00/admin# ncs status

sh: /opt/CSCOlumos/bin/wcsadmin.sh: No such file or directory

sh: /opt/CSCOlumos/bin/CliAuditLogging.sh: No such file or directory

  ERROR : Audit logging script CliAuditLogging.sh not available.

Try NCS Start:

rit02-1pa-cis00/admin# ncs start

sh: /opt/CSCOlumos/bin/wcsadmin.sh: No such file or directory

sh: /opt/CSCOlumos/bin/CliAuditLogging.sh: No such file or directory

  ERROR : Audit logging script CliAuditLogging.sh not available.

 

rit02-1pa-cis00/admin# show disk

 

temp. space 1% used (3524 of 1983056)

disk: 2% used (2406960 of 138116136)

 

Internal filesystems:

  all internal filesystems have sufficient free space

 

any idea whats going wrong?

tia tom

 

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