09-16-2020 08:49 PM
I followed the instruction to set up
Deploying WLC 3504 through Service Port
I set up everything following the instruction, connected AIR-CAP 3602I-A-K9
after completing the cofig and when I hit apply, it reboots but the SSID is not broadcasting, the AP blinks green
I connected to WLC directly via LAN port also but no internet connection or I can't access the WLC through the WLC management IP I set up and IP config does not return the Default Gateway IP address.
I am not sure what to do I rebooted and put it to default status but no resolution.
Solved! Go to Solution.
09-17-2020 11:49 PM
Connecting the Controller Console Port
Caution |
Do not connect a Power over Ethernet (PoE) cable to the console port. Doing so might damage the controller. |
Note |
Install the USB device driver before establishing a physical connection between the router and the PC using the USB Console cable plugged into the USB serial port, otherwise the connection will fail. |
Step 1 |
Perform either of the following tasks:
|
||
Step 2 |
Connect the end of the cable with the DB-9 connector (or USB Type-A) to the terminal or PC. If your terminal or PC has a console port that does not accommodate a DB-9 connector, you must provide an appropriate adapter for that port. |
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Step 3 |
To communicate with the controller, start a terminal emulator application. This software should be configured with the following parameters:
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09-16-2020 11:51 PM
- Connect the serial console and post the complete boot-up sequence here.
M.
09-17-2020 05:25 AM
The problem I connect to the serial port, and I can't ping the WLC.
I used the management IP to ping and open the GUI on a browser It does not resolve,
I may have to add one more info, I am pretty new at this
09-17-2020 09:13 AM
- So you say the serial port is not working ?
M.
09-17-2020 05:53 PM
How do I use the serial port? do I need an application or does it open a GUI?
09-17-2020 11:49 PM
Connecting the Controller Console Port
Caution |
Do not connect a Power over Ethernet (PoE) cable to the console port. Doing so might damage the controller. |
Note |
Install the USB device driver before establishing a physical connection between the router and the PC using the USB Console cable plugged into the USB serial port, otherwise the connection will fail. |
Step 1 |
Perform either of the following tasks:
|
||
Step 2 |
Connect the end of the cable with the DB-9 connector (or USB Type-A) to the terminal or PC. If your terminal or PC has a console port that does not accommodate a DB-9 connector, you must provide an appropriate adapter for that port. |
||
Step 3 |
To communicate with the controller, start a terminal emulator application. This software should be configured with the following parameters:
|
09-18-2020 11:57 PM
your idea helped I was able to see the log and use PUTTY to setup the WLC
exactly as the instruction https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-5/b_WLC_3504_Release_8_5_Deployment_Guide.html#concept_E7054E9C0E404657A6E5C7F6D1EDA9A4
but when it s done after reboots I don't see the SSID being broadcasted or when I directly connected via Ethernet cable I don't see the default IP address, not connected to internet and I can't open the GUI
Why does it goes all the way through setting and refuse to open GUI,
I don not know what to do with the commands
I have 4 access points and I tried to connect them 1 by one and tried each none of them gave me any hope
Thank you for all your help so far and I would like to see if there is any thing I need to do after the the GUI settup
09-19-2020 02:45 AM
- So you say you can't use the GUI ? What happens then ? Which specific errors are seen ? etc
M.
02-07-2021 11:42 PM
Hi,
You can restore access via GUI by trying following CLI commands.
//access via https
config interface dhcp service-port disable
config interface address service-port 192.168.0.1 255.255.255.0
config network secure web enable
// access via http
Config interface dhcp service-port disable
Config interface address service-port 192.168.0.1 255.255.255.0
Config network webmode enable
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