01-06-2020 06:30 AM
Dear Team ,
In job of configure Archive , i get usually the result as attached for CISCO Controller
status of job Partial , fetch admin : Unsupported operation , fetch Data Base : unsupported Operation
i don't have any idea to resolve it
01-06-2020 10:16 AM
- Make sure the particular controller-model and software version used is compatible with your current prime version (3.5) and/or sometimes you may need an additional device pack. Google on 'cisco prime compatibility matrix' to get the necessary info's.
M.
01-13-2020 04:29 AM
the wireless controller 3504 is compatible with current prime version (3.5) but i get always in fetch running = unsupported operation , in fetch admin = unsupported operation , in fetch VLAN = No device package found for the specified device, fetch database = unsupported operation but fetch startup = success
thanks for help
01-13-2020 06:57 AM
- Yes the message is confusing , some options that I see is ; 1) try with latest device pack available for 3.5 2) Raise a case at TAC 3) Try with later or latest version of Prime if applicable and or 'time-affordable'
M.
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