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Cisco works LMS 4.0 problem

newone111
Level 1
Level 1

We use LMS Cisco works in my work to monitor our devices but suddenly it appear for me 

Processes UPMProcess are down and the process state the administrator has shut this server down 

and on monitor screen Device Availability , CPU Utilization Summary Chart, TOP-N Memory Utilization it doesn't appear so how can i make this process up again 

Actually, i put my question before in wrong section and Mr.Marvin Rhoads told me to put it here . Also he gave me solution by using those command 

Windows:

net stop crmdmgtd

net start crmdmgtd

to stop all process and run it again but still same problem. I hope if you have any other ideas to solve this problem 

 

best regards

 

18 Replies 18

Hi,

 I don't see the CPU and RAM information in the system info ,check the CPU and RAM size accordigly check the TABLE for mib objects.

 

To avoid this issue in feature , you need to poll only those devices and interfaces which are important

 

While configuring the Pollers use the Option called “Poll by User Selection >>  Select the instances on which you want to poll the devices” . This will help you to manage the pollers in more effective and efficient way.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2/user/guide/lms_monitor/lms_mnt/mnt-perf.html#wp1542387

 

One more thing ::you should always  sechduled   the  data purge of HUM jobs and pollers.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_health_and_utilization_monitor/1-1/user/guide/HUM11_UG/HUMadmin.html#wp1061041

 

Thanks-

Afroz

 

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

hi Afroz 

Thank you for your suggestion <3 so Afroz i don't need any edit on the hardware ? 

 

RAM= 32 GB

CPU= intel (R) xeon cpu E7540 @ 2GH (32cpu ) 

so which one matched with this specification ? 

 

 

 

 

 

Max. no of objects can be polled is 100000  as per your specification.

 

 

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

Thank you   :)))))))))