CiscoWorks-Config collection problem

[goutam_04]

Hi,

I have configured config collection on Cisco Works. But only one device's configuration has been succesfully collected, rest of the devices are showing failed.

check the log...showing telnet authentication failed 3 times.  but I have checked the username and password configured on Cisco Works is perfect even the same username and password configured on the device, which configuration collection succeded.

Please give me some troubleshooting process so I can fix the issue.

[ww9rivers]

Just wondering: Did you check the telnet id and password on the devices that failed config collection?

[goutam_04]

yes..I have checked so many times...and username / password is ok....but still I am not able to fix the problem.....It the username and password is configured wrong , then it should work for one device,,,because the username and password is configured in Tacacs Server and same for all devices.