Ciscoworks LMS 2.51 & Netscout nGenius Server

[jackson.ku]

Hi,

I installed Ciscoworks LMS 2.51 & Netscout nGenius Server at the same server and installed Netscout nGenius Server first. When I installed DFM 2.0.3 and finished, it tell me there have some problem with Netscout nGenius Server ( seems the snmp trap conflict ), and ask me to check "LMS 2.5 readme". But I checked this readme file, no topic related with this problem. Can you give me some suggestion to solve the problem?

Best Regards,

[David Stanford]

The issue with the RTM and DFM on the same server is the following bug: CSCdt62297: 'RTM and another trap receiver application cannot coexist.'

There is a workaround though:

If you install RTM and another trap receiver application (such as Device Fault Manager) on the same server, you must configure each

application to receive traps properly. By default, RTM listens on port 162.

To change the setting so that RTM is not the primary listener application:

In RTM:

Step 1: Stop the nGenius Server.

Step 2: Open the file /RTMROOT/rtm/bin/ngeniusnative.properties.

Step 3: Change this line:

devicelistener.portlist=162,395

to:

devicelistener.portlist=395

Step 4: Save and close the ngeniusnative.properties file.

Step 5: Restart the nGenius Server.