CiscoWorks LMS 3.2 device driver discovery problem

[fabien.giraud]

Hi,

We have many devices Cisco 3825 on our network. For some of them, the device driver is correctly discovered but not for others.

- Devices correctly discovered : cisco3825 : Cisco IOS Software, 3800 Software (C3825-ADVSECURITYK9-M), Version 12.4(5a), RELEASE SOFTWARE (fc3)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2006 by Cisco Systems, Inc.Compiled Fri 13-Jan-06 21:09 by alnguyen : snmp oid : .1.3.6.1.4.1.9.1.543

- Devices not recognized : cisco3825 : Cisco IOS Software, 3800 Software (C3825-ADVSECURITYK9-M), Version 12.4(15)T9, RELEASE SOFTWARE (fc5)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2009 by Cisco Systems, Inc.Compiled Tue 28-Apr-09 17:45 by prod_rel_team : snmp oid : .1.3.6.1.4.1.9.1.543

I didn't see any new device driver package on Cisco site.

Does somebody has an idea ?

Many thanks,

Fabien GIRAUD

[Joe Clarke]

I'm not sure I clearly understand the problem.  Are you saying that some 3825s are not being discovered by Common Services Discovery?  If so, are they showing up as unreachable, or are they not showing up at all in the Discovery reports?

[fabien.giraud]

In fact, some 3825 are discovered as unknown device. So in RME we can't have any configuration synchronisation.

We had to force the driver in the CS inventory to allow RME to download configuration on these device.

[Joe Clarke]

Again, I'm not clear on the problem.  There's no such thing as CS inventory.  Post screenshots illustrating the problems you are seeing along with the steps you have been taking to manually correct these problems.