CiscoWorks LMS 3.2 SMTP configuration giving error

[Pravin Kondhare]

HI Friends,

I have installed Ciscoworks 3.2 on Dell poweredge 2950 server, when i try to configure SMTP email notification settings, it's giving me error "Invalid IP address or server name please enter valid SMTP server name"

Request you to all please help me.

[Svetlana Radzevich]

Are you able to telnet from the CW server to your SMTP server on port 25? I.e.

telnet 25

Also check your regdaemon.xml file under $NMSRoot\MDC\etc - particular entry SMTPServerName. Is it correct configured there? Do you have only one entry with this name?

[tarunava-konar]

Hello,

  We have edited the file but Common Services does not send e-mails still.  DFM works though for the same SMTP server.

how can we make the common services work properly?

share your solutions to us.

thanks.

[Sven Hruza]

Hi,

I had the same situation on my LMS 3.2.

I had to change the SMTP server and got the message, that the IP-address or name of the server is invalid.

I changed the file, too. But it is not working.

For testing I created a new discovery job and the system sends a info mail to for such activity.

I got the following error message:

MailID is not given by user. Hence, No mail will be sent for this scheduling.

Maybe somebody can give more advice to this.

Thanks,

Sven