CiscoWorks LMS 4.0.1 - Could not generate the report

[Roland Theisen]

Hello,

I am running CiscoWorks LMS 4.0.1 since 6 months and I wanted to generate today a report about the interface utilization on 2 Cisco switches (Catalyst 3750G). The corresponding job is created, it runs and then i get "succeeded with info" in the "Run Status" column. When I want to click then on the "View Report" link, I get the following error: "Could not generate the report. Either data is not available for the specified duration or the report job failed."

I tried the same procedure with 2 other switches but I have got the same result.

Does anybody has an idea of how I can fix this issue?

Thanks a lot in advanced.

Best regards,

Marc Hoffmann

[Roland Theisen]

Hello, Problem solved. Rebooted the VMWare server, some services were not repsonding any more. Marc Hoffmann

[NetService Smartnet]

Hi Marc,

I have this problem too. I rebooted my Windows but no solved. You known the service name responsible for this error? You have any other sugestion?

Thank you !!!