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CiscoWorks LMS 4.0.1 login issue.

andrea.meconi
Level 2
Level 2

Hello.

We are using CiscoWorks LMS 4.0.1 with TACACS login module enabled.

We have an issue with an account, and only this account. I can successfully login with any other account, newly created also.

I have deleted and created it without success.

Any ideas?

Thanks for help.

Regards.

Andrea

3 Replies 3

Marvin Rhoads
Hall of Fame
Hall of Fame

Is the account created and confirmed working on the TACACS server? It needs to be in both places to work with LMS. TACACS does the authentication (confirms user identity via credentials) and LMS does the authorization (role - what the user can do).

Hello Martin and many thanks for your help.

Yes, account is working.

When I try to login into LMS, TACACS server registers a passed authentication but my IE session stops running.

From the same PC I can login successuflly with any other account.

Same issue is I configure CiscoWorks to use the local login module.

Regards.

Andrea

andrea.meconi
Level 2
Level 2

Hello.

We are using CiscoWorks LMS 4.0.1 with TACACS login module enabled.

We have an issue with an account, and only this account. When I try to login into LMS, TACACS server registers a passed authentication but my IE session stops running.

Same issue when I configure CiscoWorks to use the local login module.

Anyway, I can successfully login with any other account, newly created also.

I have deleted and created again without success.

Regards.

Andrea