ciscoworks LMS client browser

[mia.miraples]

Client browser automatically closes as we enter http://server:1741. what do we need to check on the client system to resolve this? although we are able to browse ciscoworks on XP clients we still need to figure out what is its difference with Windows2000 sever clients.

[steve.busby]

First thought would be a Java issue. Try removing/uninstalling your current version of Java, plus the applets (located in your home directory).

After you clean up Java, try accessing your CW2K box again and let it install it's version of java.

Here's a link that provides the server/client system requirements.

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_quick_start09186a0080225dec.html#wp28688

HTH

Steve

[mia.miraples]

OS: Win XP Pro. IE 6 SP1

I reinstalled the jre 1.4.1_02 using the installer from the server but it says that java is not enabled. But it is already enabled when i checked at Tools>InternetOptions>Advanced tab. So, i tried to install jre 1.4.1 and this is the error message from java console:

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Java(TM) Plug-in: Version 1.4.1

Using JRE version 1.4.1 Java HotSpot(TM) Client VM

User home directory = C:\Documents and Settings\mae8537

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c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

p: reload proxy configuration

q: hide console

r: reload policy configuration

s: dump system properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to

----------------------------------------------------

load: class DetectJVM.class not found.

java.lang.ClassNotFoundException: DetectJVM.class

at sun.applet.AppletClassLoader.findClass(Unknown Source)

at sun.plugin.security.PluginClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadCode(Unknown Source)

at sun.applet.AppletPanel.createApplet(Unknown Source)

at sun.plugin.AppletViewer.createApplet(Unknown Source)

at sun.applet.AppletPanel.runLoader(Unknown Source)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed.

at sun.applet.AppletClassLoader.getBytes(Unknown Source)

at sun.applet.AppletClassLoader.access$100(Unknown Source)

at sun.applet.AppletClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 11 more

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