Ciscoworks RME inventory reporting - 2811 routers

[martyyates]

Hi all,

I have a problem with RME's inventory reporting for our 2811's whereby RME reports the WIC and HWIC modules as all having the same serial number (4294967295 - which funnily enough is 2 power of 32 minus 1). This is across a large number of routers and IOS's.

Using LMS 2.6 / RME 4.0.5.

An example is attached of an RME custom report to show all modules and their s/n's.

thanks,

Marty.

[Joe Clarke]

This may be a problem with the OLD-CISCO-CHASSIS-MIB implementation on this router. Choose one affected 2800, and get a walk of the cardTable from this router.

[martyyates]

Hi Joe - thanks for the prompt reply. Walk attached (doesn't look too good...).

- Marty.

[Joe Clarke]

This is what I expected. The OLD-CISCO-CHASSIS-MIB does not have the instrumentation for card serial numbers for the 2800 platform. And currently, that's what RME requires to build the inventory data.

[martyyates]

thanks again Joe. So RME is using an outdated MIB to gather card info and for the 2800's we are well out of luck?

regards,

Marty.

[Joe Clarke · Accepted solution]

RME is using a deprecated MIB for this platform probably because the platform does not fully implement the ENTITY-MIB yet. There has been a slow migration towards the ENTITY-MIB, so the 2800 will definitely be covered in an upcoming release, but doing so will require coordination between the CiscoWorks and device engineers.

[martyyates]

top man - thanks Joe.

[Joe Clarke]

Just out of curiosity, and since I don't have a 2800 router handy, what does a walk of entPhysicalSerialNum return?

[martyyates]

Hi Joe,

Entity mib produced the serials as attached.

thanks,

Marty.

[Joe Clarke]

CSCsi83971 has been filed to accelerate the conversion to the ENTITY-MIB for the 2800 and 3800 series router platforms.