03-10-2005 04:34 AM
Hello, can anybody help me with the following problem?
CiscoWorks (including CWCS 2.2) runs on Win2000. I can't see any syslog messages from devices both in reports and in "...CSCOpx\log\syslog.log" file. CWCS syslog service is running, but it seems it doesn't listen on port UDP-514 -- server replies with ICMP "destination port unreachable" on any syslog message sent toward CW from managed device.
How can I troubleshoot this failure, i.e. how to configure CWCS syslog service to listen on standard syslog port and to log messages to specified (CiscoWorks default "...syslog.log") file?
Thanks in advance,
Vasily
03-18-2005 07:00 AM
Could you please check whether there is any change in the /etc/syslog.conf file .
03-28-2005 12:12 AM
Thanks for reply, ebreniz.
I use Windows version of CW, so there is no /etc/syslog.conf here. But I see that crmlog.exe process is running...
03-24-2005 03:45 AM
If you get an ICMP "destination port unreachable" you have a routing problem. Maybe, some default gateway isn't set correctly.
03-28-2005 12:05 AM
There are no problems with routing -- sniffer capture on CW shows that CW receives syslog message from the switch, and "ICMP destination port unreachable" -- it is CW server's reply...
03-28-2005 08:07 AM
Here's a link to troubleshoot syslog problems:
Right after the FAQ is a troubleshooting table that should help.
Steve
03-29-2005 06:28 AM
Check your port settings in system32\drivers\etc\services and in the registry CurrentControlSet\Services\crmlog
04-18-2005 05:32 AM
Thanks, problem have been fixed after I change wrong port number in registry.
Thanks again, georg.tresselt!
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