Ciscoworks Tomcat service will not start

[benjo.rulloda]

Hi All,

The Ciscoworks Tomcat Servlet Engine service on our server is not starting even if the start-up type is set to Automatic or Manual. With this, I cannot login to the Ciscoworks homepage since the "page cannot be displayed" screen appears when I click on the Ciscoworks icon. When I force the Tomcat service to Start, I get a pop-up error stating:

"Could not start the Ciscoworks Tomcat Servlet Engine service on Local Computer. Error 1067:The process terminated unexpectedly."

Any idea how to resolve this? Appreciate your response. Thanks!

[Joe Clarke]

First, the service must always be set to Manual start. If you have changed it to Automatic, change it back, and reboot. Then post the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log along with any relevant events in the Windows Event Viewer.

[knpp_admin]

Hello!
Same problem.

Any idea how to resolve this?

Thanks!

[Joe Clarke]

Start a new thread for your issue.