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Beginner

Context aware service en MSE is up but there is no wireless clients tracking

Hello,

I am experiencing some trouble with MSE tracking. I have Prime Inf 2.1 ans MSE 7.6.120. Wireless clients are tracking perfectly but suddenly, the tracking is lost.

I realised that a way to recover tracking is disabling and enabling Context aware service in Prime Inf web manager, but I think it is not a correct solution because I can not do it every day.

Anybody else is experiencing the same issue? Anybody has a suggestion?

By the way, services are up all the time, but tracking is not working.

Regards,

David

3 REPLIES 3
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Beginner

Hi again,

It seems that the problem has been solved, but I haven't made any change :-S

Wireless clients are tracking fine for three days, so I keep on checking....I don't know what has happened.

Regards,

David

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Rising star

Refer "Modifying Tracking Parameters for Mobility Services" from

http://www.cisco.com/c/en/us/td/docs/wireless/prime_infrastructure/1-3/configuration/guide/pi_13_cg/mse.html#pgfId-1074827

 

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Thank you very much, salodh.

Although the problem seems to be solved, I'll try to check these parameters you mentioned.

Thank you again and regards,

David

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