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CUOM 1.1 and 7911

Manuel Azevedo
Level 4
Level 4

My CUOM is not discovering any 7911, but sometimes it finds phones that are not registered (and those phones are 7911!). It detects directory number changes on these 7911, but doesn't show them.

2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

The 7911 phones are not supported by CUOM 1.1, however, a patch is available from http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/netmgmt/cuom/2.0/OM2.0-7911-TelePresencePatch.zip&app=Tablebuild&status=showC2A that adds supports for these phones. While the patch says it is for OM 2.0, it also applies to 1.1. Just be sure to backup the original files in case something goes wrong.

Thank you. I did just that and it worked!