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- About Manuel Azevedo
Manuel Azevedo
Enthusiast
11 years experience in Cisco Collaboration.
Voice CCIE.
Biography from communities:
SE in Collaboration, specialised in international and global customers.
Part-time developer.
Expertise:
CCVP
CCIE Voice #26724
VMWare CVP 5.5
Recent Badges
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Member since
12-05-2005
32
Posts
23
Helpful
0
Solutions
Certifications
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
03-03-2016
03:57 PM
03-03-2016
03:57 PM
Hi guys, I've created a tool to allow the automation of some tasks regarding phone backgrounds: Push background images to phones belonging to a particular user You can create service users for Front Desk phones, corridors and meeting rooms phone Allow the background to be pushed according to the phone model For the 9951, push the 640x480x24 background For the 7965, push the 320x212x16 background Etc... Create a configuration file with the details of where your backgrounds can be reached, which user associated phones you want to push the background, etc... You can also use command line switches to change any particular background push. Here's a sample pushed background to a 7965: Configured models (not extensively tested!): Model RISDB ID Resolution 7906 369 95x34x1 7911 307 95x34x1 7942 434 320x196x4 7962 404 320x196x4 7945 435 320x212x16 7965 436 320x212x16 7970 30006 320x212x12 7971 119 320x212x12 7975 437 320x216x16 7985 302 800x600x16 8811 36217 800x480x24 8841 683 800x480x24 8851 684 800x480x24 8861 685 800x480x24 8941 586 640x480x24 8945 585 640x480x24 8961 540 640x480x24 9951 537 640x480x24 9971 493 640x480x24 Please note: the IP phones have an internal flash - the tool pushes the background irrespective if the background already exists on the phone. This might shorten the life of your flash if you do it very often! You can find the documentation in my website (no ads!) and the link to github where you can get it: http://iptuning.net/wiki/pbp Please comment and give suggestions! For bug reports, please use the GitHub page only! Regards, Manuel
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Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
03-01-2016
11:06 AM
03-01-2016
11:06 AM
I want to thank some of the people that have reached me regarding this tool. Please keep sending me suggestions for improvements.
... View more
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
02-25-2016
06:45 AM
02-25-2016
06:45 AM
Hi guys, Checking everyday if backups are being done can be daunting and tedious. We found out in a big customer that some backups were not being done after an upgrade (CUCM 8/CUCM 10 upgrade). This prompted me to make a script that would help our support team have a daily overlook on how the backups are. I've created a simple Perl script that crawls a Collaboration backup directory and subdirectories (tested with CUCM, CUCX, PLM and UCCX) and directories and creates an HTML report than can be sent by email: The script has several customization options (command line and configuration file) to fit many needs. You can easily configure a cron (Linux) or a Task (Windows) job to send the email. I've also created a simple PowerShell script to help with sending emails in Windows. You can find the documentation in my website (no ads!) and the link to github where you can get it: http://iptuning.net/wiki/ubr Please comment and give suggestions! For bug reports, please use the GitHub page only! Regards, Manuel
... View more
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
09-29-2015
02:16 PM
09-29-2015
02:16 PM
Hi all, As part of my work we are required to manage several customers with tons of UC servers. Making sure that all the backups are in order is usually a daunting task. So, I've created a tool that crawls the backup directories of the backup server and creates an HTML report. The tool is customizable and I already plan to include additional features in future releases. Note: the tool does not check if the TAR files from the DRF have the correct checksums. The checksum in the XML manifest file is encrypted :( It just checks if they're present! The tool is Open Source (GPL) and you can find it here: http://github.com/azevedo-manuel/ubr The code needs proper cleaning. If you want to help, let me know or just fork the project. Documentation for this tool usually is here: http://iptuning.net/wiki/ubr Please let me know if this might be useful for you. Thanks, Manuel
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Labels:
Created by
Manuel Azevedo
in Contact Center
in Contact Center
06-27-2012
04:54 AM
06-27-2012
04:54 AM
Hi all, I have 8.5(1)SU2 aka 8.5.1.11002-22, and out of the blue since two weeks, this problem also appeared, after we had to restart the VM for a UCS server part's replacement. On the bug toolkit it says it should be fixed, but so far, it's still here. Opened a TAC case now. Will update on the status. Regards, Manuel
... View more
08-10-2011
12:37 AM
Hi Ingo, I get the same message: 09:01:07.595 |CTFTPDB_DeviceVersionRecords::loadRecords(), For DeviceId[b3967ccb-3bdf-4c18-9519-c40d03420a9c] *** commondeviceconfig Record[] Not Found *** However my phones all upgraded to their German locale, so I don't thinks that's it. What I noticed is that the phones that give away this message (replaced the DeviceId in the phone view URL and you'll see which devices generate this) have some "date" regarding CTL certificates - as far as I know they where not used before. This is the first time this happens to me, as I've never seen this error before. But apart from the nuisance, I find my system in working order. In your case, I would check if your SCCP loads are correct and that you restarted the TFTP server after installing the loads. Just in case, in the command line, try to download the loads: c:\>tftp xx.xx.xx.xx GET SCCP45.9-2-1S.loads And see if you can download them. Cheers, Manuel
... View more
Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
10-29-2010
03:01 AM
10-29-2010
03:01 AM
Thank you Sriram. It works perfectly.I don't know I missed it. Probably didn't look deep enough. Kind regards, Manuel
... View more
Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
10-27-2010
08:41 AM
10-27-2010
08:41 AM
Hi all, I have two customers right now with problems with the time zone on their phones. Customer 1: 7921 CP7921G-1.3.3 7940 P00308010100 Both this models display a wrong time (-1 of current time) 7906 SCCP11.8-5-2SR1S This model displays a correct time. Customer's running CUCM 7.1.3.20000-2 NTP seems correct: admin:utils ntp status ntpd (pid 24900) is running... remote refid st t when poll reach delay offset jitter ============================================================================== 127.127.1.0 LOCAL(0) 10 l 28 64 377 0.000 0.000 0.004 *X.XXX.X.XX XXX.XXX.X.XXX 3 u 642 1024 377 6.884 -9.076 3.476 synchronised to NTP server (X.XXX.X.XX) at stratum 4 time correct to within 115 ms polling server every 1024 s Current time in UTC is : Wed Oct 27 14:14:38 UTC 2010 Current time in Europe/Lisbon is : Wed Oct 27 15:14:38 WEST 2010 admin: Date/Time Group is configured to (GMT) Europe/London * (Compatible with legacy phones) Customer 2: 6941 SCCP69xx.9-0-3-a This models display a wrong time (-1 of current time) 7962 SCCP42.9-0-2SR1S This model displays a correct time. Customer's running CUCM 7.1.5.30000-1 NTP also seems correct: admin:utils ntp status ntpd (pid 31403) is running... remote refid st t when poll reach delay offset jitter ============================================================================== 127.127.1.0 LOCAL(0) 10 l 39 64 377 0.000 0.000 0.004 *XXX.XXX.XX.XX XXX.XXX.XX.XX 4 u 438 1024 377 0.526 0.797 23.508 synchronised to NTP server (XXX.XXX.XX.XX) at stratum 5 time correct to within 304 ms polling server every 1024 s Current time in UTC is : Wed Oct 27 14:13:56 UTC 2010 Current time in Europe/Lisbon is : Wed Oct 27 15:13:56 WEST 2010 admin: Date/Time Group is configured to (GMT) Europe/London * (Compatible with legacy phones) It seems to me that old legacy phones (7921, 7940) and new budget phones (69XX) seem to be affected with this problem. I've searched online and found nothing. Did any of you had this problems? Thanks, Manuel Azevedo
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Labels:
09-09-2009
01:29 AM
You'll only need route lists and route groups for outbound calls. Remember to reset the route list after you add the new trunks. Of course you'll need to have both trunks in the RG/RL on both CCMs for it to work and use a single route pattern. Please remember that you need to have a CSS in all the trunks for inbound calls reach phones/routes/translations in their partitions. If you have similar patterns on both CCMs, remember to make your "trunk inbound CSS" loop proof, so that the call does not bounce from both clusters.
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09-08-2009
08:58 AM
I can't understand why you'd need to put a trunk in a MRGL (how could you do that?)!!
... View more
09-03-2009
04:36 AM
I had a simmilar problem integrating a CCM 4.1 with a 6.1. The 4.1 Cluster had 3 servers, and the 6.1 cluster 5. Some phones on the 6.1 cluster could not call the phones on the 4.1 cluster because they were on a server that was not defined in the ICT trunk on the 4.1 server. This is like CCM rejecting calls from gateways it doesn't know. The solution is simple: create another ICT with the missing servers. You can see the document I used to solve this problem: http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a0080094729.shtml Regards, Manuel Azevedo
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Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
08-19-2009
05:20 AM
08-19-2009
05:20 AM
And if you do this on the same vlan as Callmanager you can? If this is so, do you have any access list that limits communications between the two vlans? Do you have the default router/gateway configured correctly for both vlans? Can you ping from the PC to Callmanager?
... View more
Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
08-19-2009
05:05 AM
08-19-2009
05:05 AM
If you have a PC on the same vlan of the phone, try this: - Supose the IP of the CCM is 10.1.1.1 and the MAC of the phone is: 123456789012 tftp 10.1.1.1 get SEP12345679012.cnf.xml Do you get the file?
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Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
08-19-2009
04:35 AM
08-19-2009
04:35 AM
From Callmanager/CME can you ping the IP phone?
... View more
Created by
Manuel Azevedo
in IP Telephony and Phones
in IP Telephony and Phones
08-19-2009
04:18 AM
08-19-2009
04:18 AM
Assuming you use a Cisco IOS as a DHCP server: ip dhcp pool IPTEL network 172.16.43.0 255.255.255.0 option 150 ip 10.1.1.100 10.1.1.101 default-router 172.16.43.254 dns-server 10.1.2.1 10.1.2.2 domain-name example.com Assume we have two Callmanager servers with TFTP servers activated (10.1.1.100 and 10.1.1.101). In this you see option 150 has both CCMs (first 10.1.1.100 and 10.1.1.101). If you use a Windows (or Callmanager 3.x and 4.x) machine that creates DHCP, you need to set the options in the DHCP configuration - either globably (for all scopes) or just on the scope you want. If you use Callmanager (5.x, 6.x and 7.x) you can set up DHCP pools directly in the CCM and setup option 150 there as well. Regards, Manuel
... View more
Created by
Manuel Azevedo
in Collaboration Applications
03-20-2018
03-20-2018
One of my customers is also complaining about this. Any news?
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
03-03-2016
03-03-2016
Hi guys,I've created a tool to allow the automation of some tasks
regarding phone backgrounds:Push b...
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
03-01-2016
03-01-2016
I want to thank some of the people that have reached me regarding this
tool.Please keep sending me s...
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
02-25-2016
02-25-2016
Hi guys,Checking everyday if backups are being done can be daunting and
tedious. We found out in a b...
Created by
Manuel Azevedo
in Collaboration, Voice and Video Documents
09-29-2015
09-29-2015
Hi all, As part of my work we are required to manage several customers
with tons of UC servers.Makin...
06-27-2012
Hi all, I have 8.5(1)SU2 aka 8.5.1.11002-22, and out of the blue since
two weeks, this problem also ...
08-10-2011
Hi Ingo,I get the same message:09:01:07.595
|CTFTPDB_DeviceVersionRecords::loadRecords(), For
Device...
10-29-2010
Thank you Sriram.It works perfectly.I don't know I missed it. Probably
didn't look deep enough.Kind ...
10-27-2010
Hi all,I have two customers right now with problems with the time zone
on their phones.Customer 1:79...
09-09-2009
You'll only need route lists and route groups for outbound
calls.Remember to reset the route list af...
09-03-2009
I had a simmilar problem integrating a CCM 4.1 with a 6.1.The 4.1
Cluster had 3 servers, and the 6.1...
08-19-2009
And if you do this on the same vlan as Callmanager you can?If this is
so, do you have any access lis...
08-19-2009
If you have a PC on the same vlan of the phone, try this:- Supose the IP
of the CCM is 10.1.1.1 and ...
Public Statistics
| Date Registered | 12-05-2005 08:26 AM |
| Date Last Visited | 07-11-2018 01:07 AM |
| Total Messages Posted | 32 |
| Total Helpful Votes Received | 23 |
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Helpful Votes From
| User | Helpful Count |
|---|---|
| 10 | |
| 2 | |
| 4 | |
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