Device Availability Monitoring

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Hello. I’ve been working with Prime for several days, I’ve installed just over a hundred devices and I can’t figure it out. Isn’t it possible in Prime to simply check the availability of devices and show on the dashboard that a device has fallen? There are many dashboards: CPU load, interfaces, memory, etc., but there is no device availability. I have Zabbix running in parallel, it just shows that the device has fallen on the dashboard, but there’s no such thing in Prime?

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Could this be due to the fact that the automatic policy does not define default device availability thresholds (as in the picture)? I couldn't find an option to enable this feature anywhere.

[Georg Pauwen]

Hello,

Device Availability is usually accessible through the menu described in the link below, can you get to that ?

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-9/user/guide/bk_CiscoPrimeInfrastructure_3_9_0_UserGuide/get_started_with_cisco_prime_infrastructure.html#id_28572

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All tabs and dashboards are available, you can see that 128 devices are always available, even when they were disconnected from the network (as in the picture). All data from the switches is retrieved well and correctly, all interfaces and protocols are polled correctly. I can't find just the device availability dashboard.

 

[Georg Pauwen]

Hello,

odd. Can you try and change the polling interval ?

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/11-6/assurance/business/guide/cpco_b_cisco_prime_collaboration_business_11_6/cpco_b_cisco_prime_collaboration_business_11_6_chapter_01010.pdf