Device Center trouble

[jimbartus]

I'm very early in a LMS install/config and I've run into something confusing. Under Common Services -> Device and Credentials -> Device Management I have added three of my switches. However when I go to Device Troubleshooting -> Device Center the left column is a huge grey block with just "No Applications or Devices Found.." in the middle. But if I manually stick a hostname or IP in the box of one of the switches, it will pull up their info, and I can click on Cisco View and manage the device.

So clearly Device Manager saved the info about the switch because Cisco View is able to use the password & snmp info to connect.

So then why isn't it showing up in that left grey box?

[jimbartus]

Screenshots if they help:

http://www.mindspew.net/misc/dcareport.GIF

http://www.mindspew.net/misc/nodevicesfound.GIF

[nhabib]

What version of Common Services are you on (any Service Packs)?

What platform did you install LMS on?

[jimbartus]

Its a brand new straight-from-the-CDs install of 2.5.1 on windows 2003 sp1.

I've only done the cd-one install so far, I'm testing each piece as I go to make sure the install and basic functionality work.

[nhabib · Accepted solution]

I've seen this before, and the installation of a subsequent application resolved the issue.

Try installing RME or Campus Manager and see if it helps.

[jimbartus]

Thank you nhabib, after installing RME it fixed itself.