07-29-2008 03:45 PM
I am currently running LMS3.01 with DFM 3.03 and all my devices are in Questioned State. The DFM is no longer sending Alerts and Alarms to Notification groups. I checked the Notification Groups and there were no devices in Devices Selector. My support maintenance is yet to be signed so I can't call TAC. Your help will be appreciated
Thanks
07-29-2008 11:58 PM
Hi Friend,
if you are using Windows have a look if .NET 2.0 SP1 is installed. If yes removed it and restart the server.
If this does not match have a try with the reset of the database passwords of DFM:
First you have to stop the processes
net stop crmdmgtd
cd to ..\CSCOpx\bin
Then issue the following cmd:
.\perl dbpasswd.pl dsn=dfmEpm npwd=
.\perl dbpasswd.pl dsn=dfmInv npwd=
.\perl dbpasswd.pl dsn=dfmFh npwd=
Hope that helps a bit.
Best regards,
Frank
07-30-2008 07:19 AM
If you go to DFM > Device Management > Rediscover/Delete, what is the reason the devices are in a Questioned state?
07-30-2008 08:12 AM
i did a database initialization and most of my devices are now in a Known state. But a have about 5 in Others and 10 in SNMP Timeout states
07-30-2008 08:15 AM
SNMP Timeout is pretty self-explanatory. Make sure the SNMP credentials in DCR are correct for these devices, and increase DFM's SNMP timeout under DFM > Device Management > SNMP Config if necessary.
If you click on one of the devices under Others, what is the underlying reason it is Questioned?
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