dfm alerts for operationallydown

[secureIT]

Hi All,

im having lms 4.2.2 and monitoring a cisco 7600 router interface ten gigabit ethernet x/x under dfm. When ever the interface is down due to any media issue i am not getting any alerts in dfm., the interface used to go down for more than 10 minutes. I am able to do an snmpwalk to this interface when the interface was down and getting the value as 2(for down). I am getting other information and configuration mode alerts in dfm for this device. please help to fix the problem.

[Martin Ermel]

Can you verify that the interface is managed for monitoring the faults? Go to

Monitor > Fault Settings > Setup > Fault Device Details

    select the device in the "Device Selector" and click "View"

    in the table that opens, there is a column "Device Name"; in this column, click on the device name and a new window opens with "Device Details"

    search the interface and check, that the mangement state is "true"