dfm alerts for operationallydown

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11-02-2012 11:13 PM
Hi All,
im having lms 4.2.2 and monitoring a cisco 7600 router interface ten gigabit ethernet x/x under dfm. When ever the interface is down due to any media issue i am not getting any alerts in dfm., the interface used to go down for more than 10 minutes. I am able to do an snmpwalk to this interface when the interface was down and getting the value as 2(for down). I am getting other information and configuration mode alerts in dfm for this device. please help to fix the problem.
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11-05-2012 08:21 AM
Can you verify that the interface is managed for monitoring the faults? Go to
Monitor > Fault Settings > Setup > Fault Device Details
select the device in the "Device Selector" and click "View"
in the table that opens, there is a column "Device Name"; in this column, click on the device name and a new window opens with "Device Details"
search the interface and check, that the mangement state is "true"
