I am currently working for a customer who has deployed DFM ver 2.0.4. The problem I have got is the data retention period of 31 days. This is a problem because the customer would like to use the annotation feature within fault manager as a kind of "knowledge base". e.g. When a new event/alert appears they would like to search back through previous faults to find details of how a particular fault was resolved. However they can only go back 31 days. If I export the information from dfm I don't see any of the fault annotations, therefore the CSV/PDF export is of no use in this instance.
So, my question is, Is there a way to export event/alarm information (including annotations) directly from the DFM database?