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DFM notifications DOWN-UP status interface

laloville
Community Member

‎10-15-2010 12:24 PM

Hello,

I need some help to how configure notifications in LMS 3.2 (windows server 2003)  in order to receive alarms by email when a router is unreachable or when one of its interface is down.

I have tested in DFM but I receive several email notifications for one desconnection or event so my email-box is filled after an event due .

I have to monitoring 350 sites, and  every one has 2 routers(main and bckp)  and 2 switches (users), Can you sugest me a way to get notifications by email when a device comes down?

Thanks in advance!

Labels:
73584-DFM-notifications.docx
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2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

‎10-17-2010 09:16 PM

It looks like you're almost there.  In event set B, uncheck the boxes for StateNotNormal and OutOfRange.  Check the box next to unresponsive.  That will generate notifications when a device becomes unreachable or an interface goes down.  Other than that, everything looks good.  Your Notification Group is properly configured.

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laloville
Community Member
In response to Joe Clarke

‎10-18-2010 05:22 PM

Thanks Joseph,

I have checked OperationallyDown and Unresponsive events boxes but in an as5350XM (access-server) test-device when I dissconnet it DFM send me 66 emails with "cleared" and "active" status (I don´t know why in "cleared" if is disconnected), there are several emails.

I supose every notification is for every Async Interface. How can get only one notification for this disconnection or for IP-addresss (when is unreacheable).

I have the same problem with the other routers and switches.

Could you please help me?

TEST-DEVICE:

as-ife# show ip int brief

Interface                  IP-Address      OK? Method Status                Protocol
Async1                     unassigned      YES NVRAM  down                  down   
Async1/00                  unassigned      YES TFTP   down                  down   
Async1/01                  unassigned      YES TFTP   down                  down   
Async1/02                  unassigned      YES TFTP   down                  down   
Async1/03                  unassigned      YES TFTP   down                  down   
Async1/04                  unassigned      YES TFTP   down                  down   
Async1/05                  unassigned      YES TFTP   down                  down   
Async1/06                  unassigned      YES TFTP   down                  down   
Async1/07                  unassigned      YES TFTP   down                  down   
Async1/08                  unassigned      YES TFTP   down                  down   
Async1/09                  unassigned      YES TFTP   down                  down   
Async1/10                  unassigned      YES TFTP   down                  down   
Async1/11                  unassigned      YES TFTP   down                  down   
Async1/12                  unassigned      YES TFTP   down                  down   
Async1/13                  unassigned      YES TFTP   down                  down   
Async1/14                  unassigned      YES TFTP   down                  down   
Async1/15                  unassigned      YES TFTP   down                  down   
Async1/16                  unassigned      YES TFTP   down                  down   
Async1/17                  unassigned      YES TFTP   down                  down   
Async1/18                  unassigned      YES TFTP   down                  down   
Async1/19                  unassigned      YES TFTP   down                  down   
Async1/20                  unassigned      YES TFTP   down                  down   
Async1/21                  unassigned      YES TFTP   down                  down   
Async1/22                  unassigned      YES TFTP   down                  down   
Async1/23                  unassigned      YES TFTP   down                  down   
Async1/24                  unassigned      YES TFTP   down                  down   
Async1/25                  unassigned      YES TFTP   down                  down   
Async1/26                  unassigned      YES TFTP   down                  down   
Async1/27                  unassigned      YES TFTP   down                  down   
Async1/28                  unassigned      YES TFTP   down                  down   
Async1/29                  unassigned      YES TFTP   down                  down   
Async1/30                  unassigned      YES TFTP   down                  down   
Async1/31                  unassigned      YES TFTP   down                  down   
Async1/32                  unassigned      YES TFTP   down                  down   
Async1/33                  unassigned      YES TFTP   down                  down   
Async1/34                  unassigned      YES TFTP   down                  down   
Async1/35                  unassigned      YES TFTP   down                  down   
Async1/36                  unassigned      YES TFTP   down                  down   
Async1/37                  unassigned      YES TFTP   down                  down   
Async1/38                  unassigned      YES TFTP   down                  down   
Async1/39                  unassigned      YES TFTP   down                  down   
Async1/40                  unassigned      YES TFTP   down                  down   
Async1/41                  unassigned      YES TFTP   down                  down   
Async1/42                  unassigned      YES TFTP   down                  down   
Async1/43                  unassigned      YES TFTP   down                  down   
Async1/44                  unassigned      YES TFTP   down                  down   
Async1/45                  unassigned      YES TFTP   down                  down   
Async1/46                  unassigned      YES TFTP   down                  down   
Async1/47                  unassigned      YES TFTP   down                  down   
Async1/48                  unassigned      YES TFTP   down                  down   
Async1/49                  unassigned      YES TFTP   down                  down   
Async1/50                  unassigned      YES TFTP   down                  down   
Async1/51                  unassigned      YES TFTP   down                  down   
Async1/52                  unassigned      YES TFTP   down                  down   
Async1/53                  unassigned      YES TFTP   down                  down   
Async1/54                  unassigned      YES TFTP   down                  down   
Async1/55                  unassigned      YES TFTP   down                  down   
Async1/56                  unassigned      YES TFTP   down                  down   
Async1/57                  unassigned      YES TFTP   down                  down   
Async1/58                  unassigned      YES TFTP   down                  down   
Async1/59                  unassigned      YES TFTP   down                  down   
Dialer1                    10.0.30.254     YES NVRAM  up                    up     
GigabitEthernet0/0         10.100.0.6      YES NVRAM  up                    up     
GigabitEthernet0/1         unassigned      YES NVRAM  administratively down down   
Group-Async0               unassigned      YES NVRAM  down                  down   
Group-Async1               unassigned      YES NVRAM  up                    up     
Serial0/0                  unassigned      YES NVRAM  administratively down down   
Serial0/1                  unassigned      YES NVRAM  administratively down down   
VOIP0                      unassigned      YES unset  up                    up     
as-ife#          

***** 1st notification

EVENT ID                = 00090R6
ALERT ID                = 00004B5
TIME                    = Mon 18-Oct-2010 18:44:00 CDT
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = 10.100.0.6
MANAGED OBJECT TYPE     = Universal Gateways and Access Servers
EVENT DESCRIPTION       = Unresponsive::Component=10.100.0.6;ComponentClass=IP;ComponentEventCode=1098;InterfaceName=IF-10.100.0.6/62 [Gi0/0] [10.100.0.6] [AS-IFE----];InterfaceAdminStatus=UP;Address=10.100.0.6;IPStatus=TIMEDOUT;InterfaceType=ETHERNETCSMACD;NetworkNumber=10.100.0.0;InterfaceMode=NORMAL;InterfaceOperStatus=UP;
CUSTOMER IDENTIFICATION = as-ife-test

***2nd Notification

EVENT ID                = 00090RY
ALERT ID                = 00004B5
TIME                    = Mon 18-Oct-2010 18:45:46 CDT
STATUS                  = Cleared
SEVERITY                = Critical
MANAGED OBJECT          = 10.100.0.6
MANAGED OBJECT TYPE     = Universal Gateways and Access Servers
EVENT DESCRIPTION       = OperationallyDown::Component=IF-10.100.0.6/78 [CAS3/0:7];ComponentClass=Interface;ComponentEventCode=1075;Type=DS0;IsFlapping=false;AdminStatus=UNKNOWN;MaxSpeed=64000;OperStatus=UNKNOWN;InterfaceCode=CODEUNKNOWN;Mode=NORMAL;DuplexMode=FULLDUPLEX;LastChangedAt=18-Oct-2010 6:45:46 PM;
CUSTOMER IDENTIFICATION = as-ife-test

Thanks in advace!!!

73693-DFM-notifications-2.docx
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