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DFM problem with report

iverdelgado
Level 1
Level 1

Hello

I Have A problem with ciscowork DFM module, when i try to make a report through fault history - event filtering - search bay group, it give to me the following message:

An Exception acurred while accessing the database.

Plese check the FHUI.log file for futher datails.

when I check the service on windows, i saw that dfmFH database is always starting.

I stop ciscowork through the command net stop crmdmgtd and then up, but nothing it continue the problem.

what i can do to fix this problem?

2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

Post the FHUI.log.

Hi

The problem was resolved; I restart the service on Windows Dfm dfmfh database engine

Thank you