DFMCTMStartup, RmeGatekeeper and DataPurge down

[expe_0626]

In the Common Services there are three services down.

Are, DFMCTMStartup, RmeGatekeeper, DataPurge they are write in red color on the CiscoWorks screen.

I have LMS 3.0.1 (modules versions CM 5.0, DFM 3.0, IPM 4.0, RME 4.1 and CS 3.1.1)

Do you have any idea from where the problem is coming from ?

Thanks in advance for your help,

best regards!

[Joe Clarke]

DFMCTMStartup and DataPurge are typically down in normal operation. RmeGatekeeper is a problem. This typically occurs if the IP address of the machine was changed, or if certain TCP ports are already in use on the system. Post the output of netstat -a -n -o -b, and the NMSROOT/lib/vbroker/gatekeeper.cfg.

[expe_0626]

Hi JClarke!

I attach the files.

Thanks very much!

best regards,

Jorgelina

[Joe Clarke]

The process FrameworkService.exe is occupying tcp/9091. You need to stop this service, or configure it to use a different port. After doing that, restart Daemon Manager, and you should be set.

[expe_0626]

Ahh ok, I understand.

And.. Exist any way to change or configure the port of the rmegatekeeper in other port number?

Thanks !

[Joe Clarke · Accepted solution]

No, this is not possible. Gatekeeper must be able to use this port.

[expe_0626]

Hi Jclarke!

The program who use this port is an antivirus (McAfee) . And for corporate reason we do not able to remove.

I think will try with other brand of antivirus.

Or move all CWLMS to Solaris platform.

Have a nice weekend!

best regards,

Jorgelina