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EEM smtp maxrun - System received a Bus Error exception

peraocompany
Level 1
Level 1

                   Hello, I need help with problem on my cisco 2901 router. If internet connection is down, and in this momen router try send mail over SMTP (tcl script) script was finish over maxrun.(it is normal for router). Auto my router rebooted

In log I see:


No warm reboot Storage
*** System received a Bus Error exception ***
signal= 0xa, code= 0x8, context= 0x29c1cdc4
  PC = 0x26310d54, SP = 0x317c09f8, RA = 0x22895e30
  Cause Reg = 0x00000008, Status Reg = 0x50009fe3

sh ver:
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 20-Mar-12 18:57 by prod_rel_team

If i disable scrip all work fine.

2 Replies 2

mtimm
Cisco Employee
Cisco Employee

You will need to open a TAC case for this.  The image you are running supports a feature called ASLR which requires additional information be collected to try and decode things.  Also it would be best to get the entire stack trace from the crashinfo file rather than just the RA and PC from the console dump.  It is best to have this worked by TAC to understand the root cause.

Mike

Hello Mtimm, IOS update help me.

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