EEM TCL SCRIPT NOT WORKING IN CISCO ROUTER 2921 with 4 Voice E & M interfaces

[karunakj80]

Hi, we have TCL Script configured in the Cisco 2921 Router to bounce the voice ports by forcing other Voice Port to DORMANT State.

TCS Script:

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

event manager applet forcedshut

event snmp oid 1.3.6.1.2.1.2.2.1.8.16 get-type exact entry-op eq entry-vatry-type value exit-op eq exit-val "5" exit-type value poll-interval 3

action 1.0 syslog msg "Disconnecting Paging"

action 2.0 cli command "en"

action 3.0 cli command "conf t"

action 4.0 cli command "voice-port 0/1/1"

action 5.0 cli command "shut"

action 6.0 wait 2

action 7.0 cli command "no shut"

action 8.0 cli command "exit"

!

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

This Script is working fine for routers which have 2 Voice E&M ports and the non-working stores have 4:

WORKING:

3 Gigabit Ethernet interfaces

1 Serial interface

1 terminal line

12 Voice FXO interfaces

8 Voice FXS interfaces

2 Voice E & M interfaces

NON-WORKING:

3 Gigabit Ethernet interfaces

1 Serial interface

1 terminal line

12 Voice FXO interfaces

8 Voice FXS interfaces

4 Voice E & M interfaces

Both of them are running in same router model/ version of IOS.

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T2, RELEASE SOFTWARE (fc1)

ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)

System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T2.bin"

Cisco CISCO2921/K9 (revision 1.0)

Can Dev Team take a look and let us know how to troubleshoot this one further?

Thanks, Janaki

[Philip D'Ath]

That's a real shot from the past.  I didn't think anyone used E&M anymore.

I have this vague memory that on four port cards that the first two ports were linked, and the second two ports were linked.  So if you shut down either of the first two ports both got shutdown.  It may have been that you had to shutdown the first of the two ports as well, rather than the second of the two.  Ditto with the second two.  But this was a long time ago, and may not apply any more.

Does using the "clear" command instead resolve the issue?

If you really think this is a bug you need to open a case with Cisco TAC.

[karunakj80]

Thanks for your response, nope still it is not working. Already I have opened a TAC but been told to post my questions here to get response from Developer Team.

[Philip D'Ath]

If you manually go to that interface, do a "shut" and then a "no shut" does it also fail to work?

[karunakj80]

Yes I have tested this today but still not working.

[Joe Clarke]

Then this has nothing to do with EEM.  Open your TAC case and don't mention EEM at all.  Tell them you have an issue with the desired shut/no shut behavior.

[karunakj80]

Thanks Joe for your comments, will check with the TAC and keep us posted on updates.