06-12-2014 04:03 AM
Hi,
I get this error when i run some actions in CISCO LMS 3.2 i.e if I click in Campus Manager - Start Data Collection. it gives error " you are not access to request this action ".
What can be the problem?
Please find the attachment for your reference.
Please Suggest. waiting for your prompt reply.
Thanks
06-12-2014 04:50 AM
Hi ,
Couple of things here..
first try ton run the datacollection aftre login in with other user and see how it works.
second , there is definitely something wrong with the campus manager database as you can see the lAST datacollection time is october 2010 ,since then it never ran.
Thanks-
Afroz
06-12-2014 05:33 AM
to fix the database issue , you need to reintilaze the ANI database:
1) Stop the daemon manager
"net stop crmdmgtd"
2) Go to NMSROOT\CSCOpx\bin.
NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
for linux:
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI
3) Wait for a few minutes before starting the CW daemons again:
"net start crmdmgtd" (wait for at least 5 minutes before using CW again)
Thanks-
Afroz
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