Re: HTTP status 500 error in LMS 2.6

sathappan · ‎01-09-2007

Hi,

I have one LMS 2.6, when we select the device group management in the admin menu of campus manager, instead of showing the groups, it shows the " HTTP status 500 internal server error".

is there any solution please.

with thanks

sathappan.s

Joe Clarke · ‎01-09-2007

What is the specific 500 server error you are seeing?

sathappan · ‎01-09-2007

Hi clarke,

the error message is as follows.

HTTP Status 500 - Internal Server Error

Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at (Thread.java:534)

root cause

java.lang.NoSuchMethodError: com.cisco.nm.xms.ogs.client.ostaglib.util.TreeAttributes.setApplicationId(Ljava/lang/String;)V

at com.cisco.nm.uii.hos.HOSRequestHelper.generateParameterEntries(HOSRequestHelper.java:4602)

at com.cisco.nm.uii.hos.HOSRequestHelper.constructHOSTree(HOSRequestHelper.java:1015)

at com.cisco.nm.xms.ogs.client.mgmt.OGSManagementFormAction.perform(OGSManagementFormAction.java:170)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)

at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)

at java.lang.Thread.run(Thread.java:534)

please update me

sathappan.s

Joe Clarke · ‎01-09-2007

I saw this problem once before, and it was related to stale Campus Manager object selector files. The solution was to uninstall and reinstall Campus Manager.