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ISR4331 - securityk9 license question

ahhyes1977
Level 1
Level 1

Hi All,

Wondering if someone could give some pointers on what might be happening. I bought a 4331 router (SEC/K9) bundle.

 

The output of some of the 'show license' commands seem very strange...

from 'sh ver'

----------------------------------------------------------------- 
Technology    Technology-package           Technology-package
             Current       Type           Next reboot   
------------------------------------------------------------------
appxk9           None             None             None
uck9             None             None             None
Unable to retrieve current license information for group securityk9  
ipbase           ipbasek9         None             ipbasek9

The current throughput level is 100000 kbps  
Smart Licensing Status: Smart Licensing is DISABLED

c4331#sh license all 
License Store: Primary License Storage
StoreIndex: 0   Feature: securityk9                        Version: 1.0
       License Type: Permanent
       License State: Active, Not in Use
       License Count: Non-Counted
       License Priority: Medium
License Store: Built-In License Storage

Interestingly it says 'Not in use'. All the zone based firewall stuff is working, so i would have to assume it is in use?

c4331#sh license feature  
Feature name             Enforcement  Evaluation  Subscription   Enabled  RightToUse  
appxk9                   yes          yes         no             no       yes         
uck9                     yes          yes         no             no       yes         
securityk9               yes          yes         no             no       yes         
ipbasek9                 no           no          no             no       no          
FoundationSuiteK9        yes          yes         no             no       yes         
AdvUCSuiteK9             yes          yes         no             no       yes         
cme-srst                 yes          yes         no             no       yes         
hseck9                   yes          no          no             no       no          
throughput               yes          yes         no             no       yes         
internal_service         yes          no          no             no       no

I believe this router may have had a later version of the IOS on it at some point which made smart license mandatory and has probably messed all of this up after being downgraded. Current IOS is Fuji (16.9).

The 'Unable to retrieve current license information for group securityk9 ' error is also a bit disturbing. All of the licenses under 'show license feature' show enabled=no

 

Any ideas how I can put all of this right? For now I want to stay on the current IOS.

 

Thanks

A.

 

1 Accepted Solution

Accepted Solutions

ahhyes1977
Level 1
Level 1

I think it might be ok now... I found a document that says upon downgrade, the router needs 2 restarts.

----------------------------------------------------------------- 
Technology    Technology-package           Technology-package
             Current       Type           Next reboot   
------------------------------------------------------------------
appxk9           None             None             None
uck9             None             None             None
securityk9       securityk9       Permanent        securityk9
ipbase           ipbasek9         None             ipbasek9

c4331#sh license all
License Store: Primary License Storage
StoreIndex: 0   Feature: securityk9                        Version: 1.0
       License Type: Permanent
       License State: Active, In Use
       License Count: Non-Counted
       License Priority: Medium
License Store: Built-In License Storage

 

View solution in original post

1 Reply 1

ahhyes1977
Level 1
Level 1

I think it might be ok now... I found a document that says upon downgrade, the router needs 2 restarts.

----------------------------------------------------------------- 
Technology    Technology-package           Technology-package
             Current       Type           Next reboot   
------------------------------------------------------------------
appxk9           None             None             None
uck9             None             None             None
securityk9       securityk9       Permanent        securityk9
ipbase           ipbasek9         None             ipbasek9

c4331#sh license all
License Store: Primary License Storage
StoreIndex: 0   Feature: securityk9                        Version: 1.0
       License Type: Permanent
       License State: Active, In Use
       License Count: Non-Counted
       License Priority: Medium
License Store: Built-In License Storage