Prime Infrastructure authentication RADIUS

[quadrabe]

Hi

We're trying to login admins onto Prime Infrastructure with a RADIUS server (ClearPass).

Clearpass accepts the RADIUS request but we still get the error 

No authorization information found for Remote Authenticated User. Please check the correctness of the associated task(s) and Virtual Domain(s) in the remote server

Which is weird because we do get a RADIUS accept.

We've tried authenticating with another RADIUS server, same issue.

No firewall nor ACL's in between Prime Infrastructure and the RADIUS server.

Also I cannot find any bugs related to RADIUS or login on Prime Infrastructure version 3.3 (which is what we're running).

Does anyone have experience with this?

[Mark Elsen]

 - Please review these bug reports , they probably don't match your exact condition(s) , but perhaps you can derive hints from them :

                https://bst.cloudapps.cisco.com/bugsearch/bug/CSCun37960

                https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq52861

                https://bst.cloudapps.cisco.com/bugsearch/bug/CSCva89142

   These are where noticed from  : https://bst.cloudapps.cisco.com/bugsearch?pf=prdNm&kw=No%20authorization%20information%20found%20for%20Remote%20Authenticated%20User&bt=custV&sb=anfr&prdNam=Cisco%20Prime%20Infrastructure

 M.