03-17-2009 05:20 AM
Hi all
I am using Ciscoworks LMS Version 3.0. I have a problem with my application which started
appearing yesterday. I cannot execute any jobs. It throws an error message "JRM Service
could be down. Check whether JRM services are running" This appears in all the applications
like RME, CM and Common Services.
When checked in "Common Services -> Server -> Admin -> Processes it shows JRM is running
normally. Tried restarting the service from there, and also stopped and restarted all the
Ciscoworks Services from Windows services.msc
but no luck.
The Java I have installed in the server is Sun Java Version 6.0.110
I checked the status from the command line and the below output I got.
E:\>cwjava -cw E:\Progra~1\CSCOpx com.cisco.nm.cmf.jrm.jobcli
org.omg.CORBA.OBJECT_NOT_EXIST:
Could not locate the following Object:
repository id : IDL:jrm/JrmServiceManager:1.0
object name : JrmServiceManager_ciscoworks
host name : ciscoworks
vmcid: 0x0 minor code: 0 completed: No
Could anyone please help with this? Thanks in advance!!
Solved! Go to Solution.
03-18-2009 11:48 PM
This is what I thought. Someone has change the LMS service startup modes from Manual to Automatic. This breaks LMS. Of these, the only ones that should be Automatic are CiscoWorks Daemon Manager, CWCS syslog service, CWCS rsh/rcp service, and CWCS tftp service. All the rest MUST be Manual. Fix the settings, then reboot, and your problem should be fixed.
03-17-2009 09:42 AM
Please post the jrm.log, and the output of the pdshow command.
03-18-2009 02:02 AM
Hi, the logs are attached. Another thing I found is the services -CTMJrmServer, DFMCTMStartup, DataPurge-are also not running now. It says "Administrator has shutdown". Tried restarting but it shuts automatically again. And its generating huge amount of logs also. The jrm.log has reached the size of 55mb. So I renamed it and created a new file, which is 4 mb now. All the logs are showing same data.
03-18-2009 09:58 AM
This looks like a services problem. Please most a screenshot of your Services Control Panel showing the CiscoWorks services.
03-18-2009 10:50 PM
03-18-2009 11:48 PM
This is what I thought. Someone has change the LMS service startup modes from Manual to Automatic. This breaks LMS. Of these, the only ones that should be Automatic are CiscoWorks Daemon Manager, CWCS syslog service, CWCS rsh/rcp service, and CWCS tftp service. All the rest MUST be Manual. Fix the settings, then reboot, and your problem should be fixed.
03-19-2009 07:22 AM
Hey clarke...the solution given by you was perfect..it has solved my problem. Thanks a lot!!! Must appreciate your skill in pin pointing the issue!! :) Thank you once again..
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