11-24-2005 04:32 AM
I have a probleme with UT. I'm gone through several major and minor acquisitions and the DB still shows 0 end hosts. I've rebooted the server windows 2003. Both device discovery and campus collection are working.
Any ideas?
Thanks.
Andre Auvinet
11-30-2005 08:32 AM
This could be due to java file corruption. So we need to blow away the corrupt file and see whether this helped you out.
cd CSCOpx\lib\jrun\jsm-cw2000\services\jse\servlets Delete all files under this folder and start the UserTracking application again.
This should work.
11-30-2005 09:56 AM
Are you seeing all of your devices in Topology services?
you might want to clear out the UT or Campus Manager databases and start with a clean discovery with debug enabled
You can clear out UT db alone, but would recommend all of CM
from /CSCOpx/bin directory
perl reinitdb.pl -restore
Check the format of your discoverysnmp.conf to make sure it has the correct comm strings
Then enable debugs by Campus->Admin->Campus Data Collection->Debugging Options enable
the following modules: core,corex, vmpsadmin, framework, vlad
Run campus data collection and UT major acquisition
Then look at the ani.log and ut.log to see if shows any problems with the end hosts
-- you can grep for mac addresses that you think should be discovered or ip addresses of switches in topo services
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