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LMS 2.6 starts all sorts of Apache processes that don't go away

rlortiz
Level 1
Level 1

My remote site cusotmer is running LMS 2.6 on a Solaris 9 server. When they submit 50 or so Sync Archive jobs within an hour or 2 timeframe, LMS starts all sorts of Apache processes that don't go away. Eventually they get so many of these processes that CiscoWorks becomes unuasable. The following is an example of the Apache processes that get created:

casuser 1643 12210 0 22:14:20 ? 0:03 /opt/CSCOpx/bin/cwjava -cw:jre lib/jre -cp /opt/CSCOpx/MDC/tomcat/shared/lib/ti

casuser 1493 12339 0 22:11:51 ? 0:00 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

Their current fix is to stop and restart LMS. Is there another solution?

Thanks for any help given.

RO

3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

Each Apache child process is spawned to service a client connection. How many users are logging into LMS? What is the total number of Apache processes spawned?

Typically there are 2-5 users logged in to CW. This morning they see 109 identical Apache processes(see ps output below).

There have been times when it gets closer to 200.

casuser 12166 12160 0 Jul 14 ? 0:03 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

casuser 12199 12160 0 Jul 14 ? 0:02 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

casuser 1106 12160 0 05:00:34 ? 0:00 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

casuser 29976 12160 0 04:56:05 ? 0:00 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

casuser 12275 12160 0 Jul 14 ? 0:01 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

casuser 12890 12160 0 Jul 14 ? 0:02 /opt/CSCOpx/MDC/Apache/bin/web_server -d /opt/CSCOpx/MDC/Apache

Okay, that's fine. Apache can spawn up to 256 children to handle internal and external client requests. This is not indicative of a problem in and of itself. you're not overwhelming the system with interactive users. What kind of instability are you experiencing?

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