06-09-2008 06:30 AM
Under the HUM portlet, the TOP-N Interface Utilization table is displaying the minimum recieved utilization under the Tx% column and the maximum recieved utilization under the Rx% column. The interface for the router in HUM is displaying the Min, Max and Avg for both transmit and recieve traffic. It is my understanding that the Tx% column should display the Transmit average and the Rx% column should display the recieved average. This is happening for all devices in HUM. Any ideas? Thanks.
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06-09-2008 08:30 AM
I can't reproduce. My manual calculations agree with what HUM is reporting in its Top-N portlet. How are you validating the HUM results? With what device types and interfaces are you seeing this?
06-09-2008 08:30 AM
I can't reproduce. My manual calculations agree with what HUM is reporting in its Top-N portlet. How are you validating the HUM results? With what device types and interfaces are you seeing this?
06-09-2008 08:40 AM
06-09-2008 10:09 AM
Looks like you've found a bug. I couldn't find an existing one, but I did find the problem in the code. I can get you a patch if you open a TAC service request on this problem. However, you will need to have a purchased HUM license.
06-09-2008 10:18 AM
Thanks. I will open a TAC case.
06-12-2008 06:22 AM
TAC supplied a patch that fixed the issue thanks.
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