02-17-2009 06:43 AM
I was unable to move the syslog backup driectory via the gui. I ran the syslogConf.pl script to change the directory. The log file increments but I am now unable to start the daemon service. I get the message the service has started, the service has stopped, no errors reported
02-17-2009 08:01 AM
I assume you mean you relocated the syslog log file. If so, what is the path to the new location? Please post the NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Collector.properties file.
02-18-2009 01:39 AM
yes i ran syslogConf.pl to relocate the syslog to d:/syslog-backup directory and now I am unable to start crmdmgtd. the service starts then stops immediately, with run net start crmdmgtd or starting the service in admin tools.
file as requested
# Timezone related properties
TIMEZONE=PST
COUNTRY_CODE=USA
TIMEZONE_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/fcss/data/TimeZone.lst
# General properties
SYSLOG_FILES=d:/syslog-backup/syslog.log
DEBUG_CATEGORY_NAME=SyslogCollector
DEBUG_FILE=$NMSROOT/log/SyslogCollector.log
DEBUG_LEVEL=INFO
DEBUG_MAX_FILE_SIZE=5MB
DEBUG_MAX_BACKUPS=3
DOWNTIME_DIR=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data
FILTER_DUMP_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/filters.dat
# Miscellaneous properties. These are not important to users.
READ_INTERVAL_IN_SECS=1
QUEUE_CAPACITY=100000
PARSER_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/fcss/data/FormatParsers.lst
SUBSCRIPTION_DATA_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Subscribers.dat
FILTER_THREADS=1
COLLECTOR_PORT=4444
02-18-2009 01:53 AM
now resolved the issue by running resetCasusuer.exe.
02-18-2009 05:35 AM
Ah a permissions problem then....
But resetCasusuer.exe only resets the casuser password. Or does it actually do more?
Cheers,
Michel
02-18-2009 05:53 AM
yeas i think a permission problem is at the base of this. I now cannot schdule a backup or change the syslog directory?. Any ideas, the NMSROOT is not program files/CSCOpx but d:/LMS
02-18-2009 05:55 AM
Not too much ideas...yeah, all files and directories need to be writable for casusers, but beyond that .... not sure
Cheers,
Michel
02-18-2009 10:09 AM
No, it only resets casuser's password, and adjusts the local security policies. However, it does require dmgtd to be restarted, which most likely was the real fix for this problem.
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