LMS 3.2.1 User tracking not showing host IP, only MACs

[rgomes]

I am using lms 3.2.1 and CM 5.2.2.

I have even enabled ping sweep but the hosts IP never show on the user tracking report.

I can not see any Available Subnets/Available Sources on Configure Subnet Acquisition and Ping Sweep windows.

When I try to enable End host discovery on Trunks and click Show Trunks comes a message:

"There are no Trunks in the device(s) selected", but every access device is connected to the nexus core via a Port channel:

interface Port-channel1

description sw-ser-core01 Po12

switchport trunk native vlan 998

switchport mode trunk

switchport nonegotiate

storm-control broadcast level 20.00

storm-control multicast level 20.00

storm-control action trap

ip dhcp snooping limit rate 30

ip dhcp snooping trust

The access switches are WS-C2960S-48FPD-L running 12.2(53)SE2 in L2.

The core is a Nexus 7000

Software
  BIOS:      version 3.17.0
  loader:    version N/A
  kickstart: version 4.2(4)
  system:    version 4.2(4)
  BIOS compile time:       03/23/08
  kickstart image file is: bootflash:/n7000-s1-kickstart.4.2.4.bin
  kickstart compile time:  1/5/2010 1:00:00 [02/25/2010 07:22:46]
  system image file is:    bootflash:/n7000-s1-dk9.4.2.4.bin
  system compile time:     1/5/2010 1:00:00 [02/25/2010 08:15:58]

Hardware
  cisco Nexus7000 C7010 (10 Slot) Chassis ("Supervisor module-1X")
  Intel(R) Xeon(R) CPU         with 4135780 kB of memory.

The SO is Windows Server Enterprise 2008 SP2

[Pradeep Vaka · Accepted solution]

Hi Robson,

As discussed on the tac service request::

need to upgrade the Nexus system to 5.1.(1), 5.1(3) or above

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/SP1/device_support/table/lms32SP1sdt_specialnotes.html

    User Tracking is supported.

    Dynamic User Tracking is not supported.

    This device does not have mac notification feature.

    Trap configuration is not supported.

    When adding the Nexus devices to DCR, provide the netadmin SNMP RO credential. When other SNMP RO credential is provided, user tracking will not collect end host data.

    The Nexus device should be running NXOS 5.1(1), 5.1(3) or later. 5.1(2) is not supported.

    Configure the device to map community with context using the below command.

    snmp-server context vrf

    snmp-server mib community-map context